Aliare

Partnerships Analyst – Points Programs

Aliare

full-time

Posted on:

Location Type: Hybrid

Location: Goiânia • Brasil

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About the role

  • Management, monitoring and continuous updating of Aliare’s portfolio within industry incentive programs;
  • Guidance to the commercial team and clients regarding procedures and redemptions in the incentive programs;
  • Points simulations for Aliare solutions for the commercial team and clients;
  • Direct assistance to clients for completing redemptions and support to the finance team;
  • Monitoring and control of customer orders until they are invoiced;
  • Validation and submission of referrals received from partners to the commercial team (Indicali Partners);
  • Tracking and follow-up on closing of leads generated by partners;
  • Validation and release of rewards to referring partners according to achievement of targets established in the internal referral program;
  • Validation and monitoring of monthly invoicing of revenue originating from partners;
  • Proactive outreach to clients assisting with contract renewals via point redemptions (billing support).

Requirements

  • Strong verbal and written communication skills;
  • Experience in customer or partner service and relationship management;
  • Basic to intermediate Excel skills;
  • Preferred: Knowledge of agribusiness and previous experience with relationship and loyalty programs; familiarity with CRM tools.
Benefits
  • National Health Plan
  • National Dental Plan
  • Life Insurance
  • Flexible Benefits (Meal/Food)
  • Transportation Voucher
  • Commuting allowance / Home office allowance
  • Corporate University
  • Annual performance-based awards
  • Employee referral bonus
  • Long-service awards
  • Gift for employees’ newborn children
  • Birthday gift
  • Office with a game room, fully equipped kitchen, and afternoon snacks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Excelpoints simulationsinvoicingredemption procedureslead trackingrewards validationrevenue monitoring
Soft Skills
verbal communicationwritten communicationcustomer servicerelationship managementproactive outreach