alfanar

Customer Service Engineer

alfanar

full-time

Posted on:

Location Type: Office

Location: Riyadh • 🇸🇦 Saudi Arabia

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Job Level

Mid-LevelSenior

About the role

  • Serve as the primary technical and communication interface between the customer and the organization
  • Manage inquiries, resolve product or service-related issues
  • Facilitate cross-functional coordination to ensure customer satisfaction

Requirements

  • Bachelor Degree in Electrical Engineering or any relevant field
  • 5 to 10 years of experience in customer service
  • Technical / Functional Competencies in communication, conflict resolution, creativity, time management, and customer engagement
Benefits
  • Health, safety, and environmental management procedures
  • Quality control and processes

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communicationconflict resolutioncreativitytime managementcustomer engagement
Certifications
Bachelor Degree in Electrical Engineering