ALEX & GROSS GmbH

Sales Development Rep

• Proactively reach out to and qualify business clients in a B2B environment
• Identify needs and coordinate project and meeting appointments
• Conduct professional sales calls and communicate via phone, email and LinkedIn
• Use digital sales platforms (e.g., EVERLEAD or Salesforce) for efficient lead management
• Document your results in the CRM and work closely with Marketing & Consulting

Sales Development Representative

Account Executive

• Supporting our existing business clients in the Romanian market, you’ll focus on building and maintaining long-term relationships in the logistics sector.
• Staying in close contact with your key accounts, you proactively engage in conversations about current transport needs and keep communication flowing.
• You spot opportunities within existing accounts, position our logistics services strategically, and turn potential into successful new business.
• Working with clearly defined KPIs, you approach your tasks in a structured way and actively contribute to increasing revenue and performance.
• As part of an international team, you bring your sales strengths to the table and thrive in the fast-paced, ever-evolving logistics environment.

Sales Representative – Romanian Market

Inside Sales

• You identify potential business customers, research target companies, assess needs, and qualify B2B leads for the sales process.
• You manage existing customers and maintain active contact — through regular follow-ups, proposal tracking, and identifying cross-selling opportunities.
• You drive the implementation of marketing and sales strategies as well as the acquisition and cultivation of new business opportunities.

Inside Sales Associate

Sales

• Provide both operational and disciplinary leadership for your own team
• Build and maintain a motivating work environment focused on collaboration and development
• Deliver individual coaching and promote personal and performance-driven development
• Monitor relevant performance metrics and derive appropriate measures
• Plan resources and assignments proactively
• Ensure defined quality standards through continuous quality management
• Conduct employee reviews and recruitment interviews
• Create and maintain customer-facing materials such as call scripts, project overviews, and lead reporting

Team Lead Sales – Telesales

• Responsible for the professional and disciplinary leadership of your team
• Strengthening and motivating your team
• Coaching and promoting personal and performance-oriented development within the team
• Monitoring performance metrics and deriving measures to achieve targets
• Resource planning
• Ensuring quality standards through regular quality management
• Conducting employee and recruitment interviews
• Preparing regular client materials such as call scripts, project overviews, and lead reports

Junior Team Lead – Telesales

Translator

• Ensure alignment with SAP's quality standards by providing review and editing services in the target language for marketing content, using relevant SAP Marketing tools
• Independently review and validate the quality of translated content, ensuring its adaptation for local audiences in accordance with Localization Guidelines and in close collaboration with regional solution area experts
• Collaborate closely with global, regional, and local stakeholders — including translation vendors, solution marketers, and web managers — to build and maintain strong working relationships
• Regularly provide status updates using the appropriate reporting tools
• Actively contribute to the continuous improvement of processes and tools

Project – Localization Specialist, SAP

Customer Support

• Inquiry Management: Handling questions about products, services, pricing, or online training topics
• Problem Resolution & Complaints: De-escalating complaints, diagnosing issues, and initiating solutions
• Technical Support: Assisting with application issues or navigation on digital platforms (first-level support)
• Documentation: Comprehensive recording of all customer interactions in the CRM system
• Liaison Work: Escalating complex cases to specialized departments (second-level support)
• Revenue Growth: Identifying upselling and cross-selling opportunities during service interactions

Customer Service Representative – Digital Solutions

• B2B new customer acquisition and account management for digital products
• Needs analysis and consulting for business customers on the optimal digital solutions
• Active sales of software solutions, cloud services, and digital platforms
• Maintenance of customer data in our CRM system
• Scheduling and qualifying leads for the field sales team
• Close collaboration with Marketing & Sales for strategic market expansion

Sales Manager – Digital Solutions

Account Manager

• You lead client projects from planning through implementation and ensure that all processes run smoothly.
• You actively grow existing projects and client relationships, develop new partnerships, and delight our clients by exceeding their expectations.
• You act as the link between our clients and the internal project team and ensure a smooth flow of information.
• You maintain all relevant client data in the CRM system and ensure accurate documentation.

• Provide telephone-based consultation and support to new and existing B2B customers.
• Analyze customer needs and identify business opportunities across multiple channels (phone, email, chat, networking platforms).
• Maintain and update relevant customer information in our database.
• Qualify leads and hand them over to the sales team for further management and closing.
• Contribute actively to market penetration through continuous outreach and relationship building.

Sales Agent – Hunting, Lead Generation, Appointment Setting

• Ensure alignment with SAP's quality standards by providing review and editing services in the target language for marketing content, using the relevant tools in SAP Marketing
• Independently review and verify the quality of translated content, ensuring adaptation for local audiences in accordance with the Localization Guidelines and in close collaboration with regional solution area experts
• Collaborate closely with global, regional, and local stakeholders — including translation vendors, solution marketers, and web managers — to build and maintain strong working relationships
• Regularly provide status updates using the appropriate reporting tools
• Actively contribute to the continuous optimization of processes and tools

Localization Specialist, Colombian Spanish, SAP

• Ensure alignment with SAP's quality standards by providing review and editing services in the target language for marketing content, leveraging relevant tools in SAP Marketing
• Independently review and verify the quality of translated content, adapting it for local audiences in accordance with the Localization Guidelines and in close collaboration with regional solution area experts
• Collaborate closely with global, regional, and local stakeholders — including translation vendors, solution marketers, and web managers — to build and strengthen working relationships
• Regularly provide status updates using the appropriate reporting tools
• Actively contribute to the continuous optimization of processes and tools

German-speaking Localization Specialist – SAP

• The position focuses on supporting existing business customers in the Swedish logistics market.
• Daily work consists of regular contact with assigned accounts and maintaining ongoing customer relationships.
• Customer conversations mainly cover current transport requirements, contract-related topics and general service questions.
• Within existing accounts, additional needs are identified and appropriate logistics solutions are introduced when relevant.
• Work is structured and KPI-based, with clearly defined processes and responsibilities.

Inside Sales Representative, Swedish Market

Digital Marketing

• You lead projects from planning through to implementation.
• You actively grow existing projects and client relationships.
• You act as the link between our clients and the internal project team.
• You take responsibility for project profitability.
• You create tailored reports and analyze them.
• You ensure that all process workflows and quality standards are adhered to.

Project Manager, Digital Marketing

• Responsible for the professional and disciplinary leadership of your own team
• Strengthening and motivating your team
• Coaching and promoting personal and performance-based development within the team
• Monitoring performance metrics and defining measures to achieve targets
• Resource planning
• Ensuring quality standards through regular quality management
• Conducting employee appraisals and recruitment interviews
• Preparing regular client materials such as call scripts, project overviews and lead reports