IT Operations Engineer I
Aledade, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Deploy standard infrastructure components; assist in cloud computing architectures and identity migrations (e.g., AD to Microsoft Entra).
- Execute infrastructure tasks using scripting (PowerShell, Python); assist in managing VDI and computing infrastructure in Azure.
- Resolve alerts/tickets in a timely fashion; participate in the On-Call rotation and support root-cause analysis (RCA) activities.
- Maintain firewalls, automated patching, and security monitoring to ensure audit-readiness (ITGC, SOX, SOC II Type II).
- Contribute to the team Wiki/SOP library; accurately estimate time for server configs and notify leads of potential risks.
Requirements
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: 6+ years of experience in IT operations or similar roles, with demonstrated expertise in system administration and cloud network management.
- Technical Skill: Strong analytical and problem-solving skills, with a focus on system efficiency and user satisfaction.
- Proficiency in managing IT infrastructure, including security, networking, and systems administration.
- Familiarity with IT compliance frameworks (ITGC, SOX, SOC II Type II, NIST) and security protocols.
- Strong communication skills for effective collaboration across departments.
- Experience identifying infrastructure gaps and contributing to complex project solutions.
- Experience with Mobile Device Management tools
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- And much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PowerShellPythonVDI managementAzurefirewall maintenanceautomated patchingsecurity monitoringsystem administrationcloud network managementMobile Device Management
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationtime estimationrisk notification