Senior IT Operations Engineer
Aledade, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Ensure that the organization’s IT infrastructure and systems remain reliable, secure, and performing at peak efficiency.
- Be responsible for the health and stability of production environments.
- Define, document, and implement Standard Operating Procedures (SOPs) across all critical IT systems.
- Proactively design resilient systems, championing a culture of continuous improvement through automation and mentorship.
- Collaborate with Product, Engineering, and Security teams to define and implement standard operating procedures for monitoring, disaster recovery, and change management.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 6+ years of experience in IT operations or similar roles with demonstrated expertise in system administration and cloud network management.
- Strong analytical and problem-solving skills, with a focus on user satisfaction and system efficiency.
- Strong proficiency in managing IT infrastructure and services, including security, network, and systems administration.
- Experience with IT compliance frameworks and security protocols.
- Excellent communication and interpersonal skills to effectively support and collaborate with various departments.
- Experience leading complex projects, proactively identifying infrastructure gaps and driving solutions.
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- And much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system administrationcloud network managementIT infrastructure managementsecurity protocolsdisaster recoverychange managementautomationmonitoringStandard Operating Procedures (SOPs)analytical skills
Soft Skills
problem-solvinguser satisfaction focuscommunication skillsinterpersonal skillscollaborationleadershipmentorshipcontinuous improvementproject managementproactive identification of gaps