Senior IT Operations Engineer
Aledade, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Ensure that the organization’s IT infrastructure and systems remain reliable, secure, and performing at peak efficiency.
- Be responsible for the health and stability of production environments.
- Define, document, and implement Standard Operating Procedures (SOPs) across all critical IT systems.
- Proactively design resilient systems, championing a culture of continuous improvement through automation and mentorship.
- Collaborate with Product, Engineering, and Security teams to define and implement standard operating procedures for monitoring, disaster recovery, and change management.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 6+ years of experience in IT operations or similar roles with demonstrated expertise in system administration and cloud network management.
- Strong analytical and problem-solving skills, with a focus on user satisfaction and system efficiency.
- Strong proficiency in managing IT infrastructure and services, including security, network, and systems administration.
- Experience with IT compliance frameworks and security protocols.
- Excellent communication and interpersonal skills to effectively support and collaborate with various departments.
- Experience leading complex projects, proactively identifying infrastructure gaps and driving solutions.
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- And much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system administrationcloud network managementIT infrastructure managementsecurity protocolsdisaster recoverychange managementautomationmonitoringStandard Operating Procedures (SOPs)analytical skills
Soft skills
problem-solvinguser satisfaction focuscommunication skillsinterpersonal skillscollaborationleadershipmentorshipcontinuous improvementproject managementproactive identification of gaps