Provider administrative support for the Service Model Innovation & Delivery Team on preparation and execution of calls, meetings, retreats, and projects. Track action items, follow-ups, and tasks on an ongoing basis. Facilitate communication among key stakeholders/customers. Organize and manage inbound calls, emails and other requests. Schedule small to large internal and external meetings.
Expertly draft memos, reports, spreadsheets, newsletters and decks. Own content review and planning for team meetings. Own content review and distribution of internal resources related to department content.
Partner with cross-functional teams both within and external to the SMID Team.
Across the SMID Team support data entry, extraction, analysis and reporting projects relevant to the department and contracts such as performance reporting communications and ACO REACH.
Ad hoc projects and other duties as assigned
Requirements
4+ years of professional experience in an operations capacity, with experience in healthcare preferred
Expert-level organizational and time management skills, with ability to operate independently and understand business context and priorities
Relevant competencies include developing and maintaining customer relationships, project management, and effective written and verbal communication
Strong intuition for exercising discretion and confidentiality
Competency with data manipulation and presentation, including Google and Microsoft Suite of tools
Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously
Proven success in working cooperatively and strategically in a team-oriented matrixed environment with the ability to influence and interact with all levels
Team player with the ability to work with a remote and distributed team
Must thrive in a fast-paced, dynamic environment while maintaining focus on key goals.
Thinks beyond their immediate team and contributes to making Aledade holistically better (active engagement in D&I efforts, culture initiatives, facilitating training, leading roundtables, etc.).