Alcumus

Network Operations Analyst, AI & Automation Focus

Alcumus

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

SQLTableau

About the role

  • Analyze network performance across client and contractor journeys to identify trends, risks, and improvement opportunities
  • Monitor data flows and connectivity between internal systems
  • Proactively identify and escalate operational gaps and bottlenecks before they escalate and our teams and customers
  • Develop AI-driven insights, anomaly detection models, and predictive performance indicators
  • Automate recurring operational workflows to reduce manual intervention and increase consistency
  • Lead rollout and continued enablement for new productivity and AI tools
  • Train teams on how and when to use tools to drive real efficiency and quality gains
  • Reinforce best practices to ensure consistent and sustained adoption
  • Build scalable reporting frameworks aligned to evolving business needs
  • Ensure data handling adheres to governance, compliance, and security standards
  • Document processes, automation logic, and system dependencies clearly
  • Partner cross-functionally with Product, Engineering, and Operations to improve system reliability
  • Continuously identify opportunities to streamline workflows and improve operational scalability
  • Increased utilization and effectiveness of AI-enabled workflows
  • Reduced variability in execution across Operations and Intelligence teams
  • Reduction in manual operational tasks through automation
  • Increased use of AI-driven insights in operational decision-making
  • Clear, actionable intelligence delivered to leadership
  • Faster, more consistent adoption of new processes and tools

Requirements

  • Bachelor’s degree in Data Analytics, Information Systems, Computer Science, or a related field
  • 3–5 years of experience in data analytics, network performance analysis, systems integration analytics, or similar roles
  • Strong proficiency in SQL and data visualization tools (Power BI, Tableau, Looker, or similar)
  • Experience building or supporting automated data pipelines
  • Experience enabling teams on AI tools, automation, or new technology platforms
  • Strong analytical and problem-solving skills with high attention to detail
  • Ability to communicate complex technical findings clearly to non-technical stakeholders
  • Strong written and verbal communication skills
  • Highly efficient, organized, and pragmatic
  • Comfortable working in a fast-paced, evolving environment
Benefits
  • 100% paid employee medical and dental insurance
  • Monthly contributions to Health Savings Accounts
  • A 401(k) match that is immediately fully vested
  • Outstanding time off benefits
  • Paid time off for volunteer activities
  • Remote work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata visualizationautomated data pipelinesAI-driven insightsanomaly detection modelspredictive performance indicatorsdata analyticsnetwork performance analysissystems integration analyticsautomation
Soft Skills
analytical skillsproblem-solving skillsattention to detailcommunication skillsorganizational skillspragmatismefficiencyleadershiptrainingcross-functional collaboration