Chief of Staff
Alcumus
full-time
Posted on:
Location Type: Hybrid
Location: Burlington • Massachusetts • United States
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Job Level
Tech Stack
About the role
- Partner with the CEO and COO as a trusted strategic operator, driving execution on the company’s highest-priority initiatives.
- Maximise executive leverage by structuring competing demands, prioritising enterprise impact, and ensuring leadership focus on what matters most.
- Run the Executive Leadership Team (ELT) operating cadence, enabling faster decisions, stronger alignment, and disciplined follow-through.
- Build and embed the company’s operating system, including planning cycles, performance reviews, and cross-functional execution rhythms.
- Own OKR and performance governance to ensure clear priorities, measurable outcomes, and leadership accountability.
- Translate enterprise data into clear performance narratives, surfacing value drivers, risks, and opportunities.
- Lead CEO/COO-sponsored strategic initiatives and transformation programs with clear milestones, governance, and results.
- Drive cross-functional alignment across Product, Engineering, Finance, Operations, and Go-to-Market teams to accelerate execution.
- Prepare and support board-level and executive communications, ensuring clarity of strategy, performance, and decisions.
- Operate as a proactive, resilient problem-solver who anticipates challenges, drives accountability, and delivers measurable business impact.
Requirements
- Proven experience leading cross-functional strategic initiatives in SaaS/technology environments.
- Proven ability to translate ambiguity into structure, defining clear goals, plans, owners, metrics, and executive-ready updates.
- Strong analytical and data-driven mindset, with expertise in KPI storytelling and using insights to drive decisions.
- Exceptional executive communication and influence skills, able to align senior stakeholders and navigate complex, matrixed environments.
- High judgment, discretion, and integrity, with experience handling sensitive information and complex organizational dynamics.
- Resilient, results-oriented operator with a bias to action, capable of thriving in fast-moving, high-priority, high-impact environments.
Benefits
- Work with a global team! We have colleagues and customers across North America and overseas.
- Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
- 100% paid employee medical and dental insurance
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
- Remote work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OKR governanceKPI storytellingperformance reviewsdata analysisstrategic initiativescross-functional executionperformance narrativesmilestone trackingexecutive communicationstranslating ambiguity into structure
Soft Skills
strategic thinkingproblem-solvinginfluence skillsresilienceresults-orientedhigh judgmentdiscretionintegritycommunicationstakeholder alignment