Technician III, Production Technical Operations – Manufacturing Associate II
Alcon
full-time
Posted on:
Location Type: Office
Location: Johns Creek • United States
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About the role
- Handle advanced technical tasks to support production operations and enhance efficiency
- Set up, operate, maintain, and troubleshoot production equipment, including performing preventative and basic electrical/mechanical repairs
- Coordinate resources and workflows to meet production and quality requirements
- Support material flow to ensure uninterrupted production
- Monitor output quality and process data to identify and address deviations or defective products
- Maintain accurate daily production records and documentation for compliance and performance tracking
- Review work orders, schedule resources, and ensure alignment with production plans
- Adhere to all GxP, SOP, and regulatory requirements, ensuring complete and accurate documentation
- Work with cross‑functional teams to resolve downtime events and implement improvements
- Participate in root‑cause analysis and corrective actions for equipment, process, or quality issues
- Evaluate, analyze, and interpret data (KPI’s, SPC) to make effective decisions utilizing the standard work format
- Plan proper actions to improve performance OEE
- Supervise equipment for safe performance and promptly address unsafe acts or conditions
- Monitor equipment for safe performance and address any unsafe acts or conditions in a timely manner
- Perform floor compliance checks, floor audit readiness, and completion of shift walkthroughs
- Verify MES downtime entries, SPC data, and lot changes for accuracy and traceability
- Participate in meetings and production crossovers to maintain effective communication
- Track weekly production activities and assist in preparing Critical Performance Metrics (CPM)
- Raise and escalate resource or performance issues as needed to maintain productivity
- Work effectively in a team environment and communicate issues clearly to leadership or Electro‑Mechanics
Requirements
- High School Diploma or Equivalent
- The ability to fluently read, write, understand, and communicate in English
- Degree in Engineering/Science/IT or Technical Certification (preferred)
- Leadership or training experience (preferred)
- Good mechanical aptitude and strong technical troubleshooting skills (preferred)
- Ability to communicate effectively cross‑functionally (preferred)
- Experience with MES, SPC, or other digital manufacturing systems (preferred)
- Familiarity with lean manufacturing, 5S, or continuous improvement methodologies (preferred)
Benefits
- health insurance
- retirement plans
- paid time off
- flexible time off for exempt associates
- PTO for hourly associates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical troubleshootingpreventative maintenancebasic electrical repairsbasic mechanical repairsdata analysisKPI analysisSPCOEE improvementcompliance documentationroot-cause analysis
Soft Skills
leadershipeffective communicationteam collaborationproblem-solvingresource coordinationworkflow managementperformance trackingcross-functional communicationtraining experiencemechanical aptitude
Certifications
High School DiplomaTechnical CertificationDegree in EngineeringDegree in ScienceDegree in IT