Team Manager, Customer Success – Group Sales
Alberta Blue Cross
full-time
Posted on:
Location Type: Hybrid
Location: Alberta • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead, coach, and mentor a team of Customer Success Managers
- Oversee proposal development, renewal strategies, upselling initiatives
- Collaborate cross-functionally with various departments
- Analyze market trends and client data to identify growth opportunities
Requirements
- Post-secondary education (diploma or Bachelor’s degree) in Business Administration, Marketing, Communications, or related field, or 5+ years of equivalent experience in sales, customer relationship management, insurance, or financial services
- 5+ years of experience in sales, client management; 2+ years of leadership or team management experience
- Ability to interpret team performance and client health metrics; manage stakeholder relationships
- Understanding leading teams through change
Benefits
- Exceptional customer experience
- Community leadership
- Opportunities for career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
proposal developmentrenewal strategiesupselling initiativesclient data analysismarket trend analysissales experiencecustomer relationship managementstakeholder relationship management
Soft skills
leadershipcoachingmentoringcollaborationteam managementchange managementinterpersonal skills
Certifications
Bachelor’s degreediploma in Business Administrationdiploma in Marketingdiploma in Communications