Albert | Learn By Doing

Account Manager – Renewal Sales

Albert | Learn By Doing

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Manage contract renewals. You will guide schools through their annual renewal process, growing the Albert implementation over time while ensuring the chosen implementations align with schools’ best interests.
  • Build high-stakes relationships. Build long-term relationships with school administrators based on trust and expand stakeholder networks.
  • Develop tailored implementation plans. Work with school administrators to understand their instructional goals, technology ecosystem, and expectations. Work with them to drive high levels of buy-in and product adoption with teachers.
  • Monitor implementations. Develop reporting structures and insights to help educators and school administrators quantify implementation success; use this data to support implementation success and recommend interventions.
  • Plan and develop instructional support. Work with administrators to plan teacher training, develop instructional plans, and support technology change management with each school.
  • Develop internal metrics. Help various stakeholders within our organization understand how our school implementations are going by curating feedback and data-driven insights.
  • Support internal product development. Bring customer feedback and instructional research to bear on the development, design, and launch of product enhancements.

Requirements

  • Experience. 1+ years experience in software sales or account management in a comparable role, AND a minimum of two years of secondary teaching experience.
  • Alignment. You want to be an evangelist and bring Albert to as many students as possible through sales. You have a deep connection to the education community and believe that tools, such as Albert, can make a true difference.
  • Exceptional communication skills. You are a good listener, articulate, and highly persuasive; you skillfully leverage data from multiple sources and use context to create compelling narratives.
  • Composure under pressure. You do not get rattled easily and can quickly adapt; you can focus and prioritize in stressful situations.
  • Relentlessness. You challenge yourself with ambitious goals and draw upon your high level of grit to achieve long-term success.
  • Attention to detail and discipline. You pride yourself on maintaining good habits and getting the little things right.
  • A great teammate. You are excited to support your teammates, assume best-intent, and push the team to succeed together.
Benefits
  • Competitive salary. We observe the same pay bands, regardless of where you live. For this role, our starting salary is $70,000 - $80,000, based on experience.
  • Health, dental, and vision insurance. We offer a range of options, including the best Cigna PPO plan available. The company contributes 99% of our great base health plan (employees pay the difference for more expensive plans) and 85% for vision and dental.
  • One Medical. We cover enrollment in One Medical to provide all employees with convenient access to primary care.
  • Paid parental leave. Parents are eligible for up to twelve (12) weeks of fully paid parental leave after a year of service.
  • A 401k plan. Save for retirement with a fully managed plan and a 1% match.
  • Flexible, guilt-free vacation. Take guilt-free vacations with no hard limit. Most people take 3-4 weeks per year and are encouraged to take time off. This is not a vague policy where "unlimited" ends up meaning "hardly ever, it's too stressful to ask for time off." We actively encourage everyone to take off.
  • Half-day Fridays. We value work-life balance and observe half-day Fridays every week.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software salesaccount managementdata analysisimplementation planningteacher trainingtechnology change managementreporting structurescustomer feedback analysisproduct enhancementinstructional research
Soft Skills
communicationlisteningpersuasivenessadaptabilityfocusprioritizationgritattention to detailteamworksupportiveness