Bridge the gap between scientific R&D workflows, enterprise business processes, and system integrations; partner with R&D and IT leaders across the chemicals and materials space to understand their goals, R&D workflows, data, and system architectures to guide successful adoption and implementation of Albert’s platform.
Solution-to-Value Alignment: Translate customer R&D needs and pain points into actionable integration and workflow solutions aligned with business goals.
Relay and prioritize integration and data flow requirements to internal teams, driving timely delivery of scalable and maintainable solutions.
Partner with R&D, IT, Regulatory, and commercial operations teams to implement and scale integrations with systems such as ERPs, CRMs, ELN/LIMS, and PLMs, connecting their value to business goals.
Guide customers in mapping existing business processes and data structures into data workflows within and integrations with Albert.
Collaborate with customers on the business logic of integrations to ensure data transformations and workflow automations reflect customer-specific needs.
Integration Execution & Business Logic Design: Lead workshops to gather integration requirements, including architectural diagrams, data flow diagrams, API specifications, data mappings, and event triggers.
Design and document integration architectures and data models, ensuring alignment with Albert’s platform standards.
Partner with technical teams to oversee testing, validation, and deployment of integrations.
Provide guidance to customers’ IT teams and integration partners to ensure robust, secure, and scalable connections between Albert and enterprise systems.
Sales Support: Support enterprise sales and partnerships by delivering technical presentations, leading exploratory discussions, mapping laboratory workflows to Albert, and constructing architectural and data flow diagrams.
Develop presentation materials that emphasize the value of our solutions to customer business needs, and manage key partnership discussions to help shape effective, scalable engagements with public communication of successes.
Partner with Sales Enablement to provide input on customer engagement strategies to support successful, long-term solution implementation and value alignment.
Relationship Management and Thought Leadership: Build and nurture strong, long-lasting relationships with key stakeholders and decision-makers, acting as a trusted scientific and technical advisor.
Represent Albert in strategic customer conversations and technical workshops. Drive customer satisfaction and expansion by advocating for their long-term digital success.
Leverage industry knowledge and experience to establish credibility and trust with clients, ranging from individual contributors to executives.
Serve as the voice of the customer’s integration and process needs within Albert Invent, providing feedback and insights to help shape product offerings and service delivery.
Requirements
B.S. degree or higher in Chemistry, Chemical Engineering, Materials Science, Polymer Science, or a related scientific/engineering discipline.
Five+ years of industry experience, preferably in chemical/materials R&D or digital transformation
Proven experience designing and delivering integrations with enterprise systems such as ERP, CRM, ELN/LIMS, and PLM platforms.
Experience with Python, AWS, various DBMS, integration middleware
Extensive experience utilizing APIs
Strong understanding of R&D IT ecosystems: ELN/LIMS, PLM, ERP, and analytics tools
Ability to lead and manage complex integration projects involving multiple stakeholders, ensuring timely delivery.
Deep working knowledge of Chemistry and Materials Science, and familiarity with the broader chemicals industry.
Change management expertise.
Strong relationship-building skills, with the ability to establish trust and rapport with clients and stakeholders at all levels.
Excellent communication skills, both verbal and written, enabling effective engagement with clients, technical teams, and executives.
Ability to travel greater than 40% (North America and Europe).