
Senior Manager, Account Management – US East, EMEA
Alation
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $111,196 - $150,114 per year
Job Level
Tech Stack
About the role
- Own retention and net revenue expansion targets within the US East and EMEA regions
- Coach, mentor, and develop your team in identifying expansion opportunities and developing growth strategies
- Develop and implement rigorous account planning and customer engagement framework that yields high-value customer outcomes and retention
- Build a culture of operational excellence with disciplined forecasting, pipeline hygiene, and rigorous execution cadences
- Support Account Managers with oversight of customer health, assess renewal risk, taking proactive measures to address customer needs
- Partner with cross-functional teams to unlock customer value and represent the voice of clients to ensure delivery of a frictionless customer experience and transform customer insights into actionable priorities improving Alation’s GTM strategies and products
- Maintain active involvement with your teams’ accounts, frequently leading Quarterly Business Reviews (QBRs), negotiating renewals and expansions, and attending customer meetings in person and virtually
- Champion Alation’s data intelligence and AI-driven solutions to help customers achieve trusted, innovative outcomes at scale
Requirements
- 8+ years of software sales experience with a proven record exceeding retention and growth targets
- 3+ years leading high-performing teams; demonstrated ability to attract, develop, and retain top talent
- Experience selling SaaS or enterprise software solutions
- Strong command of consultative and value-based selling; expertise with MEDDICC, Challenger Sale, or similar methodologies
- Executive-level communication skills; adept at influencing stakeholders and C-suite leaders
- Success in high-growth, agile environments; bias for action and measurable results
- Background in data analytics, data governance, cloud platforms, or related domains
- Experience with CRM and sales enablement tools (e.g., Salesforce, Clari)
Benefits
- Competitive pay and health offerings including commuter benefits
- Flexible time off to relax and recharge
- Continuous learning, enrichment and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software salesSaaS solutionsconsultative sellingvalue-based sellingMEDDICCChallenger Saledata analyticsdata governancecloud platformsaccount planning
Soft Skills
coachingmentoringteam developmentexecutive communicationinfluencing stakeholdersnegotiationoperational excellencecustomer engagementproactive problem solvingcross-functional collaboration