Alan

Ops, Product Builder

Alan

full-time

Posted on:

Location Type: Hybrid

Location: France

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Tech Stack

SQL

About the role

  • Bringing the ops perspective into Alan strategy
  • Building our organisation and processes to deliver the vision to allow further disruption and product diversification
  • Monitoring and running those processes internally or externally on a daily basis
  • Scaling efficiently and industrializing our operational stack to handle fast growth, international expansion and cost optimisation
  • Handle complex projects in constant interactions with multidisciplinary teams (Product & Design, Engineering, Data, Customer Support, Finance, etc.)
  • Define Ops strategic vision on Company’s key topics, drive alignment on priorities at Company level to turn our vision into reality
  • Develop a strong understanding of landscape and market trends, define priority use cases, explore build/buy/partner options, etc.
  • Own and implement strategic projects (such as the launch of new insurance products, internalisation of processes, creation of new health services offering)
  • Industrialize to reach operational excellence by building a granular understanding of our operations, tracking operational and financial efficiency, identifying risks and areas of improvement and implementing plans (automation for instance)
  • Perform, monitor and scale daily business operations
  • Supervise and grow the team of insurance operators or health professionals
  • Handle external partnerships (teleconsultations, etc.)
  • Coach and mentor team members helping them grow and offering the right platform to learn.
  • As a senior member of the team, be expected to edit the way we work and make sure team members continuously get feedback and develop new skills.

Requirements

  • You have at least 2 years of professional experience in Operations management or entrepreneurship
  • You are fully fluent in English and Spanish/French/Dutch
  • You have a high level of structure and strong analytical skills (including Sql fluency for data analysis)
  • You are capable of building automations (Zapier, n8n…)
  • You excel at launching and steering projects by setting the high level vision and monitoring the day to day progress
  • You are strong at optimizing processes while never compromising with members’ delight
  • You are comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency
  • You love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions.
Benefits
  • Fair rewards. Generous equity packages complement your base salary, *for permanent contracts only.*
  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
  • Flexible vacation policy and flexible working hours. Organize your time as you wish.
  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only)*.
  • Transport. Country-specific commuter benefits.
  • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
  • Personal growth through coaching: At Alan, coaching isn't just a perk - it’s core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
  • Parental leave. Extended parental leave for all new parents, *for permanent contracts only.*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementdata analysisautomationproject managementprocess optimizationfinancial efficiencyrisk identificationmarket trends analysisuse case definitionstrategic vision development
Soft Skills
analytical skillsteam supervisioncoachingmentoringcollaborationproactivityadaptabilitycommunicationleadershipproblem-solving