Alan

Account Executive – Retail

Alan

full-time

Posted on:

Location Type: Hybrid

Location: Paris • 🇫🇷 France

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • You’ll own the entire sales cycle, from prospecting to closing. In our Retail Sales team, the average sales cycle is 6 months, working with companies between 20 and 600 employees, with an average ARR of €150K.
  • At Alan, Account Executives drive deals and close strategic opportunities with prospects. You will sometimes manage customer relationships to ensure the best possible onboarding. You’ll educate prospects, deliver compelling product demos, and onboard key stakeholders to make the transition from prospect to customer seamless.
  • We expect you to understand and apply the Alan Smart & Soft selling method. This approach ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. You will be instructive with prospects (Smart) and define the best personalized high-touch strategy for each prospect (Soft).
  • You’ll also help us grow and improve as a company, challenging us to enhance our products, methods, and strategy, and participating in initiatives to expand our customer base.

Requirements

  • Minimum of 4 years’ experience managing the full sales cycle, from prospecting to closing. Prospecting is a key part of the role.
  • Interest in working with prospects from the Retail segment (a more traditional sector).
  • Full professional proficiency in French (C2 or equivalent) and an advanced level of English.
  • Highly organized with exceptional follow-up skills.
  • Empathy and a passion for understanding and solving prospects’ problems.
  • Ability to influence through persuasion, negotiation, and consensus-building.
  • Strong understanding of value drivers in recurring revenue business models.
  • Positive attitude and ability to collaborate effectively within a small team.
  • Eagerness to learn quickly and make an impact from day one.
  • Based in (or willing to relocate to) Lyon, Marseille, or Toulouse.
Benefits
  • Competitive compensation. Generous equity packages complement your base salary (permanent contracts only).
  • Flexible, hybrid work setup. Great office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, or Marseille.
  • All the tools you need: top-of-the-line equipment including MacBook Air, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones.
  • Flexible vacation policy and working hours—organize your time as you wish.
  • Comprehensive health insurance: fully covered for you and your children (100%), and 90–100% coverage for partners depending on your country (permanent contracts only).
  • Transport support: generous commuting allowance.
  • Learning & training opportunities: a flexible training policy, free books, and a budget to attend and speak at conferences when opportunities arise.
  • Personal growth through coaching: coaching is core to our culture. Every Alaner is paired with a dedicated coach from day one to maximize impact, support engagement, and develop their potential.
  • Parental leave: extended parental leave for all new parents (permanent contracts only).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales cycle managementprospectingclosingcustomer relationship managementproduct demonstrationsonboardingSmart & Soft selling methodnegotiationpersuasionconsensus-building
Soft skills
highly organizedexceptional follow-upempathyproblem-solvinginfluencecollaborationpositive attitudeeagerness to learnadaptabilityteamwork