Akumin®

Imaging Equipment Services Manager

Akumin®

full-time

Posted on:

Location Type: Hybrid

Location: Tampa • Florida • United States

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About the role

  • Acts as an internal liaison between Facilities & Services, and Sales, Operations, Finance, Accounting, Procurement, Supply Chain and vendors
  • Provides support and information relating to imaging services, facilitates repairs and works with local site teams to ensure service levels are achieved
  • Manages service contracts, vendor relationships, and maintenance schedules to minimize downtime and reduce cost
  • Ensures all imaging modalities (CT, MRI, PET-CT, Nuclear Med, Ultrasound) are calibrated, serviced, and operating at peak performance
  • Provides support and information relating to new and used equipment availability and delivery, external equipment rental, inter-regional transfer, equipment disposal, and equipment support information
  • Works with internal and external stakeholders to coordinate equipment needs and deliveries
  • Identifies equipment with high R&M, helium usage, etc., and makes recommendations to reduce operating cost vs replacement
  • Assists the VP of Facilities & Service with coordinating asset availability with sales needs
  • Attends regional operational calls to determine potential future asset purges, open days and service issues related to scanners, chillers and facilities
  • Assists with escalating service issues with vendors and OEMs
  • Works with Regional VPs, Directors and site Managers to identify service deficiencies and needs
  • Communicates with OEM/vendors and field teams to expedite acute equipment related concerns
  • Quickly respond and manage all work orders related to imaging equipment, chillers, and other facility service work as needed
  • Issues PO’s and tracks all equipment, chiller, and systems cost
  • Adheres to FDA regulations, ISO 13485 standards, and safety protocols for medical devices
  • Works with the compliance, quality and safety teams to ensure adherence to regulations

Requirements

  • Bachelor's Degree or Equivalent Experience
  • Minimum of 5 years related experience
  • Strong problem-solving skills
  • Demonstrated success/ability to manage multiple projects, prioritize deadlines and deliver high-quality results on time
  • Attention to detail while understanding the big picture, strategy and purpose
  • Customer-oriented approach with ability to find solutions to complex issues
  • Demonstrated advanced understanding of Excel (e.g. macros, pivot tables, external data ranges)
  • Excellent verbal and written communication skills
  • Work order management experience
  • Analytical abilities and skills related to equipment management
  • Proven track record of reducing cost
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
imaging servicesservice contracts managementvendor relationship managementequipment managementcalibration of imaging modalitiescost reduction strategieswork order managementanalytical skillsExcel (macros, pivot tables, external data ranges)project management
Soft Skills
problem-solvingattention to detailcustomer-orientedcommunication skillsability to prioritizeorganizational skillsability to manage multiple projectsstrategic thinkingcollaborationadaptability
Certifications
Bachelor's DegreeEquivalent Experience