Senior Director, Operations
Akumin®
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Job Level
About the role
- Manages the daily operations, and planning the use of materials and human resources.
- Provide leadership and individual motivation; recommend and implement policies and programs; allocate resources consistent with the budget and mission.
- Oversees the management of several individual centers within a geographic region.
- Manages supervisors in hiring, staff development, and site performance.
- Provides coaching, feedback and developmental action plans to site supervisors.
- Implements processes identified to improve the overall performance of individual site, overall customer service issues and drives overall efficiency.
- Solves problems effectively with an emphasis on developing productive approaches utilizing internal support functions.
- Identifies measurable performance standards to improve site performance.
- Provides reports on a (monthly/quarterly/ad hoc) basis with commentary outlining reasons for variance in data (productivity, service, etc.); develops and carries out an action plan for improvement.
- Understands the site’s challenges and productively facilitates communication and involvement of other functional areas (HR, IT, etc.).
- Reviews staffing model and recommends optional solutions to VP of Operations.
- Coordinates and communicates across remote sites and shares best practices with peers.
- Participates in client and/or site meetings, committees and task forces to support strategic initiatives and goals.
Requirements
- High School Diploma or Equivalent
- Previous medical industry experience required.
- Excel, PowerPoint, Word and Outlook skills required.
- Excellent written, verbal and presentation skills required.
- Demonstrated process or efficiency management.
- Ability to interact at all levels of the organization (both internal and external).
- Demonstrated strong leadership skills
- Previous experience managing remote teams.
- Demonstrated adaptability and ability to manage change.
- Knowledge of Workers’ Compensation, Medicare and/or clinical standards of practice, preferred.
- Prior experience in an Operations function with emphasis on budget and P& L responsibility.
- Demonstrated experience with medical information management systems preferred.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelPowerPointWordOutlookprocess managementefficiency managementbudget managementP&L responsibilitymedical information management systemsstaff development
Soft Skills
leadershipmotivationcoachingproblem-solvingcommunicationadaptabilitychange managementinterpersonal skillsteam managementperformance management
Certifications
High School Diploma or Equivalent