About the role
- Lead and support client software implementations
- Ensure customer satisfaction by resolving questions, tracking issues, and escalating according to company guidelines
- Utilize and follow Aktion's methodology to achieve successful client implementation
- Proactively communicate with clients and team to achieve exceptional client satisfaction
Requirements
- Minimum 3-5 years of experience with Deltek ERP software
- Demonstrated accounting/financial skill
- Bachelor's Degree in Accounting/Finance or equivalent work experience is preferred
- Comprehensive benefits plan
- Employer matching retirement plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Deltek ERP softwareaccounting skillsfinancial skills
Soft skills
client communicationproblem resolutionissue trackingcustomer satisfactionteam collaboration