Akross

Business Analyst

• Assist the area manager in controlling, analyzing, and preparing project plans;
• Monitor project schedules (creation, updates, and reporting);
• Track and align project activities (facilitation and documentation);
• Participate in requirements, kick-off, and status meetings with both internal teams and clients (pre- and post-meeting);
• Elicit requirements from clients and assist the technical team in decomposing them into tasks and defining deliverables;
• Proactively identify project risks, propose mitigation actions, and escalate issues and areas of concern to area management in advance;
• Ensure that, at product release, all operational and project monitoring activities are properly specified and executed;
• Ensure that documentation and quality processes have been completed at product release;
• Carry out demand/project closure processes;
• Suggest improvements to team processes.

Senior Business Analyst

Designer

• Creation of graphics and layouts for landing pages, emails, SMS and push notifications within Salesforce Marketing Cloud;
• Production of visual identities, graphic assets and templates that ensure brand consistency across all digital communications;
• Understanding of the customer journey, helping translate communication flows into clear and engaging visual experiences;
• Development of wireframes, prototypes and responsive interfaces (mobile and desktop), applying UX/UI best practices;
• Creative support for ad hoc design requests from the Marketing team.

Mid-Level Designer

Data Analyst

• Use data analysis tools to identify trends, insights, and opportunities to improve existing segmentations;
• Develop and implement segmentation strategies based on user data, consumption behaviors, interaction history, and other metrics;
• Manage the Salesforce Customer Data Platform (CDP) to understand current data and integrate new data sources required for segmentations;
• Collaborate with the CRM team to understand segmentation requirements for each journey;
• Continuously monitor segmentation performance with the CRM team and make adjustments as needed to optimize results;
• Assist in creating dashboards and automating reports;
• Work independently to troubleshoot technical issues and identify optimization opportunities.

Mid-level Data Analyst

Data Scientist

• Participate in the design and evolution of advanced analytical solutions;
• Develop and implement predictive and prescriptive models to support strategic decisions;
• Design and build scalable data pipelines;
• Create enriched analytical datasets by integrating multiple sources;
• Apply AI techniques and advanced statistical methods;
• Work closely with business and product teams;
• Define best practices for modeling, version control, validation, and model governance;
• Drive strategic initiatives and mentor team members;
• Translate complex analyses into clear executive-level narratives.

Senior Business Analyst

Mid-Level Designer

Mid-level Data Analyst

Mid-level Data Scientist