Aklamio

Customer Success Manager

• Manage and advise the customer strategically, support some of the biggest global brands in finding customer-specific solutions
• Project and budget management, identifying upsell opportunities, and owning customer relationships
• Act as a trusted advisor between customers, internal contacts, and external service providers, keeping track of all essential project tasks
• Contribute your ideas to make processes more efficient and use resources better

Customer Success Manager – Mid-level/Senior

Backend Engineer

• Join one of our Engineering teams to develop and improve all our products, services, and sites around our SaaS Incentive Platform.
• Take the lead on feature initiatives and be directly responsible for customer and business value.
• Collaborate within your team and with different experts across the company to contribute to architectural decisions, code quality, and continuous improvement.
• Care deeply about the technical health of the system owned by your team and are always driven to improve it.
• Use your experience to guide your teammates to better outcomes when you see the opportunity.
• Work on improving our overall architecture and infrastructure in collaboration with other teams like Data or DevOps.

Customer Success Manager – Mid-level/Senior

Backend Engineer – Mid Level