Lead implementation teams (pods) to drive the deployment of products for customers, picking up at the point of contract signature
Manage 6 - 8 active and mature projects concurrently, depending on complexity
Execute and complete project plans, identify and monitor issues, track risks and dependencies and ensure project plans are up to date at all times. Track and remove barriers to progress
Track progress and prepare status reports on a regular basis to the client, internal project team, and other stakeholders
Demonstrate flexibility and creative problem-solving to deliver to clients
Coordinate customer communications, prepare for external and internal project meetings
Run data using internal dashboarding to support project updates, particularly post implementation to show ROI and ongoing product health
Occasional travel as needed

Requirements

Bachelor's Degree and/or relevant experience
8+ years of experience leading software development projects. Ideal candidates have experience at scrappy, fast-moving startups as well as more established companies operating at scale.
Healthcare experience preferred
Expertise in technical implementations
Must have client-facing experience in an enterprise software and professional services or consulting environment
Project management experience that includes managing cross-functional teams, designing and executing timelines, and managing individuals across multiple project simultaneously
Strong written and verbal communication skills
Ability to identify options and suggest solutions to solve problems
Excellent organizational skills and the ability to conscientiously manage and follow up on multiple concurrent workstreams on tight deadlines
Proficiency with technical concepts and an ability to learn technical concepts quickly
Experience with JIRA, Confluence, and other project management tools
PMP Certification is a plus

Benefits

Flexible paid time off (PTO)
Expansive coverage for health, dental, and vision
Employer contribution to Health Savings Accounts (HSA)
Generous parental leave policy
Full employee coverage for life insurance
Home office stipend
Cell phone/internet reimbursement
Company-paid holidays
401(K) plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementtechnical implementationssoftware developmentcross-functional team managementtimeline design and executionproblem-solvingROI analysisdata analysis

Soft Skills

flexibilitycreative problem-solvingwritten communicationverbal communicationorganizational skillstime managementstakeholder management

Certifications

PMP Certification