AKASA

QA Engineer

• Own end-to-end testing and support for one or more product areas
• Design, maintain and improve testing plans, regression suites, and QA checklists.
• Help define go/no-go criteria for releases in their product area, in partnership with PM/TPM/eng.
• Own tier-one and triage workflows for their product area:
• Triage and route complex or high-impact issues to the right stakeholders.
• Monitor and report on key support metrics for their product area.

Product Operations, QA Specialist

Security Operations

• Implement and tune PHI Data Loss Prevention.
• Operate AI-powered email security.
• Configure MDR/EDR for endpoint posture.
• Harden Okta and Google Workspace.
• Automate security testing, reporting, and training.
• Lead incident response.
• Support compliance at the source.
• Maintain living documentation.

IT Security Operations Engineer

Chief of Staff

• Serve as a thought partner and right hand to the COO and CEO — helping set priorities, structure decisions, and ensure the most important work moves forward with clarity and accountability
• Lead high-priority strategic and operational initiatives from inception through execution, spanning multiple functions across the organization
• Synthesize complex information — from market dynamics to internal performance data — into crisp analyses, decision memos, and executive-ready materials
• Identify and remove organizational roadblocks, process bottlenecks, and cross-functional misalignments before they escalate
• Act as a force multiplier for executive bandwidth: keep leadership focused on the highest-impact areas and ensure nothing critical falls through the cracks
• Drive special projects. For example: competitive strategy, product bundling analysis, partnership evaluation, organizational design, and operational scaling
• Represent the COO’s voice and priorities in meetings and workstreams across the company