Partnering with customers to understand their technical and business needs, to ensure customer success
Working closely with Akamai and customer teams to design the best solutions and implementation plans
Collaborating with Professional Service team members to implement and execute best practice solutions for our customers
Being an integral part of testing and live deployment of our solutions to ensure a smooth and timely integration for customers
Owning technical aspects of solution delivery and ongoing support to configure, debug, document, test, go live, identify and mitigate risks
Participating on internal projects to contribute to best practices, improving the quality of Akamai's integrations

Requirements

Have U.S. CITIZENSHIP due to legal requirements of our customer base
Have 5 years of relevant experience and a Bachelor's degree in Computer Science, Engineering, or its equivalent.
Be comfortable working within a Linux command line environment within an Information Technology industry
Understand customers' technical challenges and design, architect, configure and test solutions with remarkable attention to detail and time management
Demonstrate understanding of working with network technologies, web development languages, methodologies and architectures
Have a desire to solve complex technical challenges with innovative solutions

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Linuxnetwork technologiesweb development languagessolution designsolution architectureconfigurationtestingdebuggingdocumentationrisk mitigation

Soft Skills

customer successcollaborationattention to detailtime managementproblem-solvingcommunication