Akamai Technologies

Collections Specialist

Akamai Technologies

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

Oracle

About the role

  • Managing communication with internal stakeholders/external customers to instill a sense of urgency for resolution/payment
  • Identifying of delinquent accounts and initiation of appropriate collection/resolution activities
  • Collaborating with other internal functions to drive resolution of the issues
  • Initiating of the Dunning and/or Service Suspension procedures
  • Escalating accordingly to management when necessary
  • Minimizing Unapplied Cash & Credit Memos through effective communication with customers

Requirements

  • Have a Bachelor's degree & possess 3-5 years of experience in B2B Collections
  • Possess excellent knowledge of accounting principles
  • Demonstrate solid professional experience in Collections / AR roles
  • Have excellent verbal and written communication skills in English.
  • Display knowledge of Mircosoft Excel, Oracle, Salesforce and be able to present analysis clearly
  • Display an ethical approach, show integrity, personal drive and be able to uphold Akamai values
Benefits
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounting principlesB2B collectionscollectionsaccounts receivabledunning proceduresservice suspension procedurescash managementcredit memo management
Soft Skills
communication skillsverbal communicationwritten communicationethical approachintegritypersonal drive
Certifications
Bachelor's degree