Guide customers through design, deployment, testing, and operational rollout of secure solutions.
Influence product direction through structured customer feedback and technical insight.
Advance Defense-focused platform offerings integrating ICAM, Zero Trust, and AWS GovCloud architectures.
Lead resolution of complex service-impacting issues using deep troubleshooting, log analysis, and systems-level programming.
Implement cloud-native solutions within AWS GovCloud and regulated government cloud environments.
Act as technical product owner by gathering feedback, prioritizing features, supporting release planning, and improving customer outcomes.
Partner across engineering, operations, and support teams to identify root causes and implement durable improvements.
Mentor engineers and contribute to architectural decisions shaping broader platform and reliability standards.

Requirements

8 years of experience in software engineering, customer solutions, consulting, or professional services within regulated environments or its equivalent.
Active Secret clearance and maintain or obtain DoD 8140-aligned certification such as Security+ or CISSP.
Tenacious experience building trusted customer relationships and guiding technical implementations to successful outcomes.
Familiarity with Zero Trust and identity-centric architectures including OAuth2, SAML, OIDC, MFA, and least-privilege models.
Experience delivering customer projects in government cloud environments while managing multiple priorities and ambiguity.
Communicate complex technical concepts clearly to technical and non-technical stakeholders across organizations.

Benefits

Healthcare
401K savings plan
Company holidays
Vacation (in the form of PTO)
Sick time
Family friendly benefits including parental leave
Employee assistance program including focus on mental and financial wellness

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software engineeringcloud-native solutionslog analysissystems-level programmingZero TrustICAMOAuth2SAMLOIDCMFA

Soft Skills

customer relationship buildingtechnical implementation guidancecommunication of technical conceptsmentoringprioritizationcollaborationproblem-solvinginfluencing product directioncustomer feedback integrationsupporting release planning

Certifications

Active Secret clearanceSecurity+CISSP