Technical Project Manager II
Akamai Technologies
full-time
Posted on:
Location Type: Remote
Location: India
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Tech Stack
About the role
- Technical-consulting to evaluate customer's architecture, gather requirements and to propose appropriate Akamai solutions to service customer requirements
- Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success
- Advocating best practices for the customer and internal teams during product design, development and implementation
- Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues
- Identifying service enhancements and potential problems proactively to ensure continuous improvements to quality of customer service delivery
Requirements
- Have over 5 years' of relevant experience and a Bachelor's degree in Computer Science or related field
- Have deep understanding of internet technologies and cloud architectures
- Have experience in a customer facing role where an aptitude for improving customer satisfaction was successfully demonstrated.
- Have past experience of managing and delivering technical customer projects successfully
- Have a natural ability to engage, influence and build trusted relationships with customers
- Have ability to collaborate, prioritize, and solve problems in a fast changing environment
Benefits
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer architecture evaluationrequirements gatheringAkamai solutionsproject managementtechnical project deliveryinternet technologiescloud architectures
Soft Skills
customer satisfaction improvementrelationship buildingcollaborationproblem solvinginfluenceprioritization
Certifications
Bachelor's degree in Computer Science