Senior Business Operations Analyst

Akamai Technologies

full-time

Posted on: 2/14/2026

Location Type: Remote

✨ AI Apply

About the role

Partnering with sales and channels leaders to define/execute strategic projects to increase revenue, productivity, and efficiency.
Being a thought-leader and go-to-expert on process/tools. Partner with IT to drive alignment and execute initiatives.
Executing on technology roadmap to support continuous improvement systems process and user experience for sellers and partners.
Providing data stewardship to support data governance to improve data hygiene and usefulness.
Establishing formal and informal processes for collecting feedback, requirements, and enhancement requests related to sales process/tools.
Leading cross-functional initiatives and collaborate closely with sales, pre-sales, marketing, and finance.
Executing change management plans and activities. Ensure adoption of processes and tools, with emphasis on performance measurement.

Have 8 years of experience and a Bachelor's degree.
Have deep understanding of sales process, Salesforce, and other sales tools; analytical, interpersonal, organizational, and critical-thinking skills.
Be results-oriented with attention to detail; ability to build credibility, trust, and rapport with stakeholders.
Have ability to communicate information effectively to business partners and team members across the organization and GTM communities.
Have flexibility to work efficiently as part of a team to achieve group and individual goals

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data stewardshipdata governancechange managementsales processanalytical skillscritical-thinking skillsattention to detailperformance measurement

Soft Skills

interpersonal skillsorganizational skillsresults-orientedcredibilitytrustrapport buildingeffective communicationflexibilityteam collaboration

Certifications

Bachelor's degree