Akamai Technologies

Channel Programs and Operations Manager

Akamai Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

CloudTableau

About the role

  • Managing and improving existing partner programs, ensuring they meet business goals and partner needs.
  • Collaborating with internal stakeholders, including Partner Account Executives, Business Development and leadership, to align program strategy with business priorities
  • Defining and executing change management plans, ensuring seamless adoption of new processes and programs.
  • Driving operational & reporting improvements by identifying bottlenecks and implementing scalable solutions.
  • Providing external technology partners with monthly revenue and contract reporting.
  • Liaising between internal and external technology partners to solve any questions related to revenue and contract reporting.

Requirements

  • Have 2+ years of experience in in Program Management or Business Operations.
  • Have a Bachelor's Degree or High School Diploma or equivalent professional background.
  • Possess analytical skills and experience with Excel, Salesforce, Tableau, or equivalent tools.
  • Have experience working with Partner Programs and being responsible for partner related processes.
  • Be familiar with partner ecosystems like ISVs, cloud providers, and marketplaces
  • Demonstrate experience using project management and collaboration tools, such as Smartsheets, Confluence, and Google Productivity Tools
  • Demonstrate the ability to work in a dynamic environment while adapting fluidly and managing tense situations
  • Be adept working across diverse, global environments and in matrix organizations
Benefits
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Program ManagementBusiness OperationsAnalytical SkillsChange ManagementOperational ImprovementsReporting Improvements
Soft Skills
CollaborationAdaptabilityProblem SolvingCommunication
Certifications
Bachelor's DegreeHigh School Diploma