You'll be the primary security services contact, ensuring successful integration and support of customers on our platform.
You will learn and implement creative solutions helping customers leverage Akamai's security and web performance products to achieve desired outcomes.
We apply project management skills to plan, coordinate, and deliver solutions based on Akamai's products, on time and with high quality.
Structuring and delivering project plans, assigning work to architects, organizing customer initiatives, organizing agendas and documentation
Ensuring customer success by understanding requirements, leveraging best practices and offering consulting services that meet customer needs
Collaborating with the account team to evaluate customer web architecture, helping develop a long-term web performance and security strategy
Working with security and web performance experts to solve technical problems, demonstrating Akamai's value, and communicating effectively with all audiences
Participating in training and projects contributing to best practices, maximizing efficiency, and improving methodology and service quality
Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement

Requirements

Have 5 years experience and a Bachelors degree in Computer Science, MIS, Engineering related field, or 5 years of active consulting experience in the IT industry
Be familiar with the current security landscape threats, OWASP Top 10, DDOS Attacks, Ransomware, security technology processes and concepts, security event management, and security compliance
Demonstrate experience in managing and delivering technical projects with an ability to manage multiple priorities simultaneously
Demonstrate knowledge of core Internet technologies and protocols (DNS, HTTP/S, CDN, and web application architectures) to effectively manage cross-functional projects involving security and performance
Develop relationships that evolve a customer's security and performance posture that lead to product adoption and utilization
Have experience in technology automation, implementation, integration, and/or deployment in a web development or security organization
Demonstrate the ability to multitask, adapt and thrive within an ever-changing environment
Enjoy working as part of a global team with a real can-do attitude

Benefits

healthcare
401K savings plan
company holidays
vacation (in the form of PTO)
sick time
family friendly benefits including parental leave
employee assistance program including a focus on mental and financial wellness

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

project managementsecurity technology processessecurity event managementtechnology automationintegrationdeploymentweb application architecturesDNSHTTP/SCDN

Soft skills

customer successcollaborationcommunicationmultitaskingadaptabilityproblem-solvingrelationship buildingorganizational skillscreativityteamwork