Transition Manager, Client On-Boarding
AKAM
full-time
Posted on:
Location Type: Office
Location: Dania Beach • Florida • United States
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Salary
💰 $105,000 - $115,000 per year
About the role
- Own the Transition Experience
- Lead and manage the full onboarding process for condo and HOA communities from start to finish
- Act as the main point of contact for HOA boards, outgoing management companies, and AKAM’s internal teams
- Coordinate timelines, workflows, and deliverables across operations, accounting, IT, and support
- Create customized transition plans and checklists to ensure every detail is covered
- Collect, review, and organize essential HOA records
- Ensure all transitions meet Florida HOA legal and statutory requirements
- Accurately transfer community data into AKAM’s systems and property management software
- Help refine and standardize transition processes
- Establish trust with HOA boards and residents
- Lead welcome meetings and orientation sessions
- Provide clear, consistent communication and updates throughout the transition process
- Partner closely with accounting, operations, HR, legal, and leadership
- Coordinate with vendors and service providers to ensure uninterrupted service for the community
- Track transition outcomes and identify opportunities for improvement
Requirements
- Strong project management and organizational skills
- Excellent communication and relationship-building abilities
- Detail-oriented mindset with ability to juggle multiple priorities
- Proactive, solutions-focused approach
- Familiarity with property management operations, including HOA finances, contracts, and compliance
- Comfort working with property management software and document systems
- Knowledge of Florida HOA laws and governance preferred
- Florida CAM license a plus, but not required
Benefits
- Several healthcare, dental and vision options
- Retirement program
- Paid time off plans
- 11 paid holidays per year
- Educational reimbursement
- Transportation discount purchase programs
- Service and performance awards
- Various social and recreational activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementonboarding processtransition planningdata transferproperty management softwaredocument systemsHOA compliancefinancial managementcontract managementprocess standardization
Soft Skills
communicationrelationship-buildingorganizational skillsdetail-orientedproactivesolutions-focusedtrust establishmentmulti-taskingleadershipcoordination
Certifications
Florida CAM license