AIT Worldwide Logistics

General

• Repair Contractors for Fitness equipment, wine coolers, massage chairs and similar products
• Looking for contractors with the knowledge and ability to evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products
• Clients are very high end companies
• Dedication to customer service is a must

Repair Technician – Fitness Equipment

• Repair Contractors for Fitness equipment, wine coolers, massage chairs, and similar products
• Looking for contractors with the knowledge and ability to evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products
• Clients are very high end companies
• Dedication to customer service is a must

• Pick up equipment from a local warehouse and complete residential delivery routes
• Perform basic in-home setup and placement of equipment
• Assist with simple Bluetooth or Wi-Fi connection steps when required for setup
• Explain equipment use clearly and provide a professional customer experience
• Complete confirmations, service logs, and route communication using a smartphone or app

Contractor – Equipment Delivery & Setup

• Own/lease pick up, van, sprinter, or small box truck (not required for assembly only and repair work)
• Two-person contractor team for most work (Driver + Helper)
• You decide what to take. Accept only the jobs that match your team’s skills, equipment, and AIT requirements.
• Arrive at the customer’s home and assemble the product on site.
• Pick up from a local retailer, deliver to the customer’s home-assemble to manufacturer specifications.
• Arrive at customer home and repair according to manufacturer instructions using manufacturer provided parts.

Final Mile Delivery, Assembly, Repair Contractor Teams – Furniture, Fitness, Sporting Goods

Operations

• Develop and execute the station operations strategy of AIT
• Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished
• Manage and communicate with AIT’s carriers ensuring best value and service vs objectives
• Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service
• Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements
• Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce dead time lanes
• Provides coaching and mentoring employees in a broad global environment
• Actively support key account operations requirements and ensure service execution and reliability
• Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes

Repair Technician – Fitness Equipment

Repair Technician – Fitness Equipment

Contractor – Equipment Delivery & Setup

Final Mile Delivery, Assembly, Repair Contractor Teams – Furniture, Fitness, Sporting Goods

Operations Manager – Logistics