Operations Manager – Logistics

AIT Worldwide Logistics

Operations Manager responsible for overseeing final mile delivery services for AIT, ensuring KPI achievement and customer satisfaction through strategic management.

Posted 5/27/2026full-timeWoodbridge • Virginia • 🇺🇸 United StatesSeniorLead💰 $67,800 - $80,700 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute the station operations strategy of AIT
Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished
Manage and communicate with AIT’s carriers ensuring best value and service vs objectives
Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service
Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements
Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce dead time lanes
Provides coaching and mentoring employees in a broad global environment
Actively support key account operations requirements and ensure service execution and reliability
Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes

Requirements

What you’ll need

Bachelor’s degree in Logistics preferred
7–10 years of domestic forwarding experience preferred
3PL experience preferred
P&L experience strongly preferred
1–3 years of operations supervisory experience and managing a team required
Previous experience in a diversified freight forwarding industry preferred
Procurement skills; operational and P&L management of global products and services in a high-performance organization
Excellent organization and time management skills

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

logisticsfreight forwardingP&L managementoperations managementprocurementperformance trackingstrategic process developmentservice logistics agreement (SLA)negotiation

Soft Skills

coachingmentoringcommunicationorganizationtime managementrelationship building

Certifications

Bachelor’s degree in Logistics