Airspace

Senior Driver Operations Manager

Airspace

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

About the role

  • Develop and execute comprehensive strategy for Airspace’s driver network aligned with company growth objectives
  • Serve as the primary internal and external representative for Driver Operations, representing the function to senior leadership, customers and external partners
  • Lead driver performance management strategy through the development and execution of scalable processes that ensure quality, reliability, and consistency across the national network
  • Identify and capitalize on strategic opportunities for network optimization, cost efficiency and service improvement
  • Lead planning and execution of driver network expansion for major new customers and market expansions
  • Design and implement driver sourcing, recruitment, and onboarding strategies to ensure coverage aligns with demand requirements at launch
  • Coordinate cross-functional launch efforts, ensuring seamless integration of driver capabilities with customer needs
  • Establish launch playbooks and best practices for repeatable, scalable driver network expansion
  • Partner closely with leadership to optimize driver compensation structures and drive strategic cost decisions
  • Develop and implement cost optimization strategies for driver network while maintaining service quality and retention
  • Analyze driver economics, utilization rates, and market dynamics to inform compensation and incentive strategies
  • Support margin objectives through efficient driver deployment and cost-per-delivery optimization
  • Partner closely with the Director of Vendor Management to ensure strategic alignment on capacity, coverage, and growth initiatives
  • Collaborate on sourcing and onboarding strategy for driver network expansion to meet business needs
  • Ensure driver operations strategy aligns with vendor management strategy to create unified service delivery approach
  • Maintain high-level oversight of driver capacity planning without involvement in daily tactical execution
  • Lead and develop a team of at least three direct reports with broader organizational responsibility for the extended downline
  • Build organizational capacity in driver recruitment, performance management, training and retention
  • Create clear accountability structures that enable Driver Operations Managers to excel in operational execution while leadership focuses on strategic impact
  • Foster a culture of continuous improvement and proactive problem-solving

Requirements

  • 7+ years of experience in vendor management, procurement, supply chain, or logistics operations
  • 3+ years of people management experience with proven ability to lead and develop teams
  • Demonstrated success scaling independent contractors or driver networks
  • Experience with procurement strategy and cost optimization initiatives
  • Excellent executive presence and communication skills with ability to represent the function to senior leadership and external partners
  • Self-starter who identifies opportunities and drives results with minimal direction
  • Proficiency in analytics and business intelligence tools to analyze performance trends, generate insights, and support data-driven decision-making
  • Demonstrated ability to scope, design, and implement core processes that drive strategic outcomes and operational value
  • Proven experience building scalable workflows and systems that improve efficiency, accountability, and performance
  • Strong business systems acumen, with experience standardizing and formalizing work to ensure consistency, clarity, and repeatability
  • Ability to translate strategic priorities into practical processes, tools, and reporting frameworks
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor managementprocurementsupply chainlogistics operationscost optimizationanalyticsbusiness intelligenceprocess designworkflow improvementperformance management
Soft Skills
leadershipcommunicationstrategic thinkingproblem-solvingteam developmentself-starterexecutive presenceaccountabilitycontinuous improvementcollaboration