Airspace

Payroll

• Own the employee payroll experience by responding to payroll inquiries with professionalism, empathy, and accuracy, building trust through clear communication and timely resolution of issues.
• Own and process global payroll across all Airspace entities and Employer of Record platforms, ensuring every payroll is processed on-time, with 100% accuracy while managing multiple concurrent payroll cycles.
• Maintain compensation, health benefits, and retirement plan administration across multiple jurisdictions. Ensuring all are accurately recorded in Payroll by performing regular audits and reviews.
• Demonstrate exceptional organizational skills by maintaining accurate payroll checklists, country-specific standard operating procedures (SOPs), and payroll documentation, while completing monthly retirement and benefits audits with 100% accuracy.
• Maintain working knowledge of the international tax, social security, and retirement landscape across every territory Airspace operates in, proactively flagging regulatory changes that require payroll configuration updates, and take ownership of timely filings and registrations with all US and international payroll statutory agencies.
• Coordinate with local in-country service providers to run international payroll accurately and on time.
• Managing relationships with payroll vendors and external partnerships in resolving any delays or issues that may arise.
• Maintain strong payroll controls, including approval workflows, segregation of duties, and regular review of audit trails to catch and prevent processing errors before they compound.
• Lead efforts to automate and scale payroll operations.
• Partner closely with the core HR team, Finance and other teams to establish and refine global payroll best practices.
• Partner closely with HR, Finance, and Legal to manage payroll-related notices including wage garnishments, tax notices, agency audits, statutory workforce reporting, and other federal, state, and local agency communications ensuring timely action, accurate documentation, and full compliance with all payroll-driven requests.
• Bring at least one payroll process improvement or enhancement to the table each quarter.
• Support U.S. and international payroll transformation efforts, including automation initiatives, as Airspace scales into new markets.
• Communicate payroll matters clearly to colleagues and senior leadership, translating technical detail into relevant guidance.

Senior Payroll Analyst

Procurement

• Support the Director of Global Procurement in executing procurement initiatives and cost-saving programs across North America. Review and approve complex, high-value supplier partnerships and agreements, negotiate and award agreements on behalf of the corporation.
• Owns the North American RFQ process from start to finish for Tier 2 and Tier 3 markets
• Qualifies vendors through cost and service, evaluating both qualitative and quantitative aspects of suppliers prior to award to ensure no disruption to existing service levels
• Studies product roadmap, development strategy and innovation needs, and develops supplier matrix strategies to provide options that deliver on business goals.
• Maintains a regular contact rhythm with the existing supplier base through check-in calls—monthly at minimum, more frequently for high-priority markets, and weekly during the implementation of new agents to ensure a smooth transition.
• Leads business reviews, and supports the Director of Procurement in developing annual strategy meeting goals and objectives
• Monitor vendor service quality and performance metrics and provide regular reporting and insights.
• Identify opportunities to improve supplier performance, service quality, and procurement processes.
• Validates all system and operational requirements—both with internal and external stakeholders—to ensure each vendor is properly set up for service in Tier 2 and Tier 3 markets, partnering with operations to identify and resolve system and agent constraints
• Reports on performance to ensure targets are being met and that action items are identified to resolve constraints across all markets

Senior Specialist, Procurement

Operations

• Support the day-to-day execution of Driver Operations function
• Serve as a primary support contact for drivers regarding general questions, issues, and requests
• Manage inbound driver cases related to performance concerns, compliance issues, and account status
• Coordinate driver onboarding activities, including documentation collection and system setup
• Investigate and resolve driver payment issues, discrepancies, and inquiries

Driver Operations Coordinator

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions.
• Accurately confirm job milestones are completed correctly and on time.
• Following all process and communication standards within multiple platforms.
• Ability to professionally relay delays, issues, and updates with customers through verbal and written communication.

Senior Payroll Analyst

Senior Specialist, Procurement

Driver Operations Coordinator

Operations Specialist I, Lifesciences