Aircall

Sales Manager

Aircall

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $100,000 - $115,000 per year

About the role

  • Own team quota attainment, forecast accuracy, and overall pipeline health
  • Actively coach deals in flight, join customer calls, and dig into discovery, deal strategy, and close plans
  • Maintain a strong in-office presence to drive pace, urgency, and accountability
  • Lead the shift from legacy telephony selling to AI-driven, outcome-based conversations
  • Coach AEs to sell transformation focused on agent performance, efficiency, and customer experience
  • Ensure reps can clearly articulate ROI, value realization, and long-term impact of AI adoption
  • Continuously adapt sales motions as customer needs, product capabilities, and the AI landscape evolve
  • Hire, develop, and retain high-performing sales talent
  • Set clear standards for preparation, curiosity, execution, and follow-through
  • Deliver direct coaching and make decisive performance calls when needed
  • Drive best-in-class pipeline management, including strong qualification and disciplined deal inspection
  • Ensure reps multi-thread effectively across customer organizations and engage the right stakeholders
  • Push for clarity on decision criteria, buying process, and next steps in every opportunity
  • Hold the team accountable to accuracy, rigor, and speed
  • Bring new ideas to how we sell, coach, and scale using data, AI tools, and experimentation
  • Challenge legacy ways of working and raise expectations for what great looks like
  • Foster ownership, urgency, learning, and resilience
  • Serve as a culture carrier for the NYC office and broader sales organization
  • Balance high expectations with trust, transparency, and investment in people

Requirements

  • 4+ years of B2B sales experience, ideally with at least 2 years managing Account Executives as a Team Lead or People Manager (highly preferred but not a requirement)
  • Proven ability to hit quota through teams in fast-moving environments
  • Experience selling transformational or behavior-change solutions such as AI, SaaS, or workflow platforms
  • Strong deal coaching and pipeline management skills
  • Comfort getting deeply involved in deals when it matters
  • Ability to multi-thread complex customer organizations and drive alignment
  • Innovative mindset and ability to adapt quickly to change
  • Willingness to be in the office 4+ days per week and help build a strong local sales culture
Benefits
  • Medical, dental, and vision insurance is 100% covered
  • 401k plan with company matching!
  • Unlimited PTO — take the time you need to come to work feeling great!
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B salesquota attainmentpipeline managementdeal coachingAI-driven salesSaaSworkflow platformstransformational solutionscustomer experienceperformance management
Soft skills
leadershipcoachingadaptabilityinnovationaccountabilitycommunicationcuriosityresilienceownershiptrust