Airbus

HR Shared Services Specialist

Airbus

full-time

Posted on:

Location Type: Hybrid

Location: Herndon • Alabama • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ServiceNow

About the role

  • Responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace.
  • Provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees.
  • Provide services via phone, chat and case management tools
  • Encompass some corporate HR responsibilities and liaise closely with the corporate HR functions.
  • Support the operational/administrative process for all personnel actions for employees, temps and interns.
  • Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.
  • Provide and analyze data for reporting purposes.
  • Assist with annual HR cycles including performance review and open enrollment.
  • Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
  • Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.
  • Process and promote Airbus Employee Awards.
  • Coordinate HR information to ensure 100% integrity of data entered into various HR systems including Workday, ServiceNow and e-Verify.
  • Manage processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets, personnel file creation and other transactions as needed.
  • Perform termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments.
  • Verify candidate successfully completed the pre-employment background check and drug screen processes; following up on any open items.
  • Facilitate I-9 and e-Verify process; following up on any e-Verify non-confirmation results to comply with government regulations.
  • Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
  • Support the positive culture and employee experience at Airbus.
  • Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
  • Coordinate employment offer activities.
  • Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
  • Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable.
  • Field employee questions on the leave process.

Requirements

  • Bachelors' degree in Human Resources Management or equivalent experience
  • 3 years demonstrated practical experience in the field of Human Resources
  • Experience dealing with complex conflict situations
  • Experience working with IT systems and data
  • Experience managing multiple employee requests simultaneously
  • Experience working with employees via different communication streams such as chat, in person and phone
  • Preferred Experience with Workday
  • Preferred Experience with case management, ServiceNow
  • Preferred Experience working in an international/global environment
  • Preferred Experience working in Human Resources within the aerospace industry
  • Preferred Experience working with other employee records systems such as Dayforce and e-verify
  • Preferred Licensure/Certifications SHRM-CP or PHR certification
  • Travel Up to 20 % Domestic travel
  • Citizenship Authorized to Work in the US
Benefits
  • Competitive base salary, incentive compensation which may include profit sharing schemes
  • Retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
  • Paid time off including personal time, holidays and a generous paid parental leave program.
  • Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
  • Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Human Resources Managementdata analysisemployee onboardingtermination administrationI-9 administrationcase managementconflict resolutionemployee engagementperformance reviewemployee records management
Soft Skills
customer servicecommunicationproject managementinterpersonal skillsorganizational skillsproblem-solvingteam collaborationadaptabilityattention to detailcultural awareness
Certifications
SHRM-CPPHR