Airbus

Data Integration Service Manager

Airbus

full-time

Posted on:

Location Type: Hybrid

Location: GetafeSpain

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About the role

  • Data Integration Platforms licenses management (contract renewal negotiations support, monitoring, renewal of Shopping Carts in line with contractual regulations).
  • Data Integration Platforms SLA´s up to date in line with new projects SLRs, harmonized in all the areas.
  • Follow up/monitor Service Delivery status per area(DIV, and 4 national) with Service Provider/s.
  • Lead Operations Managers activities, in line with Head of Product Service Line guidance and ITIL v4 best practices.
  • Alignment with Product Manager in Data Integration team to maintain Service Planning and potential new needs up to date.
  • Obsolescence Project Leader for Data Integration team.
  • Lead complex RCAs related to main Data Integration Products, with the support of impacted Operation Managers.
  • Maintains governance and service continuity by managing service data in OneCOMPASS and ensuring disaster recovery readiness.

Requirements

  • University degree in IT related field.
  • Existing Security Clearance or eligibility to obtain one.
  • English negotiation level (German knowledge would be a plus).
  • Strong collaboration and communication skills.
  • Over 5 years of relevant work experience as a Service Manager in IT areas of transnational companies.
  • Extensive experience in relation to ITILv4 principles.
  • Problem solving methodologies knowledge (PPS, 5whys, …) and person with key attention to detail.
  • Experience leading teams in transnational environments.
  • Experience in developing technical and support documentation, translate business requirements and needs into reporting and models.
  • Knowledge on DevOps methods and tools (some experience would be a plus).
  • IT project management basic knowledge, waterfall and agile.
  • Basic knowledge about Data Analytics.
  • Basic knowledge about Data Governance and Data Lineage would be a plus.
  • Basic knowledge in building ESB and/or ETL/ELT solutions/integrations for large scale data pipelines (on-premises) would be a plus.
Benefits
  • Vacation days and additional days-off along the year (+35 working days off in total).
  • Attractive salary and compensation package.
  • Hybrid model of working when possible, promoting the work-life balance (40% remote work).
  • Collective transport service in some sites.
  • Benefits such as health insurance, employee stock options, retirement plan, or study grants.
  • On-site facilities (among others): free canteen, kindergarten, medical office.
  • Possibility to collaborate in different social and corporate social responsibility initiatives.
  • Excellent upskilling opportunities and great development prospects in a multicultural environment.
  • Special rates in products & benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Data Integration PlatformsITIL v4Problem solving methodologiesDevOps methods and toolsIT project managementData AnalyticsData GovernanceData LineageESBETL/ELT solutions
Soft Skills
collaborationcommunicationattention to detailleadership
Certifications
University degree in IT related fieldSecurity Clearance