Airbnb

Senior Manager, Advanced Analytics, Fraud & Safety Operations

Airbnb

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $212,000 - $265,000 per year

Job Level

Tech Stack

About the role

  • Own end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualization.
  • A core mandate is to co-own and drive the enterprise-wide “Safety Single Source of Truth” (SSoT) strategy —a unified, structured data asset and taxonomy that underpins decision-making across Product, Operations, Policy, and Legal. Ensure metrics are future-proof, privacy-compliant, and globally scalable.
  • Build self-service, data tools that empower non-technical teams to ask deep questions, run “what if” analyses, and generate actionable, data-backed outcomes without gatekeeping.
  • Craft compelling narratives and dashboards that surface insights to executives and cross-functional teams.
  • Cross-Functional Execution
  • Lead incident “war rooms,” presenting fast, actionable insights during high-severity events.
  • Contribute to policy design (e.g., connected-accounts enforcement thresholds).
  • Support external audits, law-enforcement requests, and board-level reporting
  • Partner with Policy, Product, Engineering, Fraud and Safety Ops, and Legal to align analytics with global safety and privacy regulations (e.g., GDPR, CCPA).
  • Operationalize frameworks that instantly assess and size the platform, reputational, and regulatory impact of safety incidents, enabling rapid escalation, crystal-clear retrospectives, and lessons learned.

Requirements

  • 8+ years of experience in analytics, risk, or safety; 3+ years leading high-performing teams.
  • Proven ownership of large-scale data products or taxonomies in a regulated environment.
  • Strong SQL & data-modeling expertise; experimentation design, familiarity with Python/R; working knowledge of ML pipelines.
  • Deep understanding of:
  • How to measure rare platform events with statistical rigor
  • User authentication & connected-account vectors (e.g., social logins, device fingerprinting).
  • Circumvention tactics (e.g., multi-accounting, listing duplication, payment abuse).
  • Global privacy and data-protection standards (GDPR, CCPA, SOC 2, etc.).
  • Skilled in incident impact scoping, post-incident analytics, and scenario planning or tabletop exercises—translating insights into systematic improvements.
  • Track record of enabling legal, policy, ops, product, and engineering teams to make independent, forward-facing, data-driven decisions via self-service.
  • Exceptional storyteller with a flair for making complex analytics actionable for every audience, and for championing transformation deep into the organization.
Benefits
  • Financial Benefits that may include: bonus opportunities, equity opportunities, and Employee Travel Credits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata modelingPythonRmachine learning pipelinesdata ingestionfeature engineeringexperimentation designstatistical analysisincident impact scoping
Soft Skills
storytellingcross-functional collaborationleadershipanalytical thinkingcommunicationproblem-solvingstrategic thinkingadaptabilitydecision-makingnarrative crafting
Certifications
GDPR complianceCCPA complianceSOC 2 compliance