
Senior Manager, Advanced Analytics, Fraud & Safety Operations
Airbnb
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $212,000 - $265,000 per year
Job Level
About the role
- Own end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualization.
- A core mandate is to co-own and drive the enterprise-wide “Safety Single Source of Truth” (SSoT) strategy —a unified, structured data asset and taxonomy that underpins decision-making across Product, Operations, Policy, and Legal. Ensure metrics are future-proof, privacy-compliant, and globally scalable.
- Build self-service, data tools that empower non-technical teams to ask deep questions, run “what if” analyses, and generate actionable, data-backed outcomes without gatekeeping.
- Craft compelling narratives and dashboards that surface insights to executives and cross-functional teams.
- Cross-Functional Execution
- Lead incident “war rooms,” presenting fast, actionable insights during high-severity events.
- Contribute to policy design (e.g., connected-accounts enforcement thresholds).
- Support external audits, law-enforcement requests, and board-level reporting
- Partner with Policy, Product, Engineering, Fraud and Safety Ops, and Legal to align analytics with global safety and privacy regulations (e.g., GDPR, CCPA).
- Operationalize frameworks that instantly assess and size the platform, reputational, and regulatory impact of safety incidents, enabling rapid escalation, crystal-clear retrospectives, and lessons learned.
Requirements
- 8+ years of experience in analytics, risk, or safety; 3+ years leading high-performing teams.
- Proven ownership of large-scale data products or taxonomies in a regulated environment.
- Strong SQL & data-modeling expertise; experimentation design, familiarity with Python/R; working knowledge of ML pipelines.
- Deep understanding of:
- How to measure rare platform events with statistical rigor
- User authentication & connected-account vectors (e.g., social logins, device fingerprinting).
- Circumvention tactics (e.g., multi-accounting, listing duplication, payment abuse).
- Global privacy and data-protection standards (GDPR, CCPA, SOC 2, etc.).
- Skilled in incident impact scoping, post-incident analytics, and scenario planning or tabletop exercises—translating insights into systematic improvements.
- Track record of enabling legal, policy, ops, product, and engineering teams to make independent, forward-facing, data-driven decisions via self-service.
- Exceptional storyteller with a flair for making complex analytics actionable for every audience, and for championing transformation deep into the organization.
Benefits
- Financial Benefits that may include: bonus opportunities, equity opportunities, and Employee Travel Credits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata modelingPythonRmachine learning pipelinesdata ingestionfeature engineeringexperimentation designstatistical analysisincident impact scoping
Soft Skills
storytellingcross-functional collaborationleadershipanalytical thinkingcommunicationproblem-solvingstrategic thinkingadaptabilitydecision-makingnarrative crafting
Certifications
GDPR complianceCCPA complianceSOC 2 compliance