Partner with Community Support Product and Experience team
Build frameworks to measure ROI and cost-effectiveness of technology deployments
Develop financial and strategic analyses on support models and AI impact
Maintain cost and savings forecasts, vendor spend tracking
Collaborate on Community Support initiatives

Requirements

10+ years of relevant experience in strategic finance, investment banking, management consulting, or a technically rigorous strategy role
Exceptional communication skills with executive presence
Superb financial modeling skills and extensive experience with quantitative and qualitative analysis
Familiarity with SQL or willingness to learn
Ability to thrive in ambiguous environments and provide actionable recommendations

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial modelingquantitative analysisqualitative analysisSQL

Soft Skills

communication skillsexecutive presenceability to thrive in ambiguous environmentsactionable recommendations