Airbnb

Staff Technical Program Manager, Community Support Engineering

Airbnb

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $194,000 - $242,000 per year

Job Level

Lead

About the role

  • Develop a portfolio view of CSE programs’ scope and objectives.
  • Lead planning, execution, and delivery of large cross-functional initiatives.
  • Enable the teams to deliver against the roadmap at all stages of the project lifecycle.
  • Manage effective communications to leadership and across teams on key decisions, status, and risks.
  • Define and align on success criteria with relevant stakeholders.
  • Partner with developer teams to develop and enforce high quality internal documentation.
  • Collaborate with leadership to implement best practices and aligning on priorities across CSE.
  • Provide visibility into key performance indicators so leaders are aware of risks and opportunities.
  • Build atmosphere of trust within the team and inspire team to do their best work.

Requirements

  • 10+ years of experience in the software development industry with at least 7 years as a technical program manager.
  • Demonstrated ability to work calmly through ambiguity to detailed solutions.
  • Self-motivated, proactive and ability to adapt well and work with teams having different operating cadences.
  • Proven track record of influencing others in combination with strong analytical skills.
  • Experience developing processes where little exists and demonstrated flexibility to get things done.
  • Detail-oriented with the ability to understand the bigger picture by prioritizing and managing blocking issues.
  • Experience working in a highly cross-functional environment where communication with multiple groups is imperative.
  • Excellent written and oral business communication and people skills.
  • Exhibit knowledge of Asana, Jira, or other equivalent task management tools.
  • B.S. in Computer Science or a related technical discipline, or equivalent experience.
Benefits
  • Bonus
  • Equity
  • Employee Travel Credits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical program managementsoftware developmentprocess developmentproject lifecycle managementperformance indicators analysisdocumentation standards
Soft Skills
communicationleadershipteam collaborationinfluencinganalytical skillsadaptabilitydetail-orientedtrust buildingproactivity
Certifications
B.S. in Computer Science