Airbnb

Product Manager, Trip Quality Merchandising – AI

Airbnb

full-time

Posted on:

Location Type: Remote

Location: CaliforniaUnited States

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Salary

💰 $224,000 - $280,000 per year

Job Level

About the role

  • Develop and execute the product roadmap for foundational data improvements related to trip quality, reviews, and ratings.
  • Lead the product strategy and develop the roadmap for Trip Quality Merchandising and AI
  • Craft the product narrative that inspires teams, leadership, and the company and builds alignment on the quality merchandising strategy.
  • Partner with design, engineering, and customer support to deliver features that improve both guest and host experiences.
  • Collaborate closely with our Policy, Privacy, and Legal teams on topics that are essential to making Airbnb one of the most trusted marketplaces in the world.
  • Build AI-powered features that improve how guests evaluate listing quality, partnering with Data Science to evaluate model performance and translate outputs into product decisions.
  • Build deep expertise in how guests evaluate listing quality through user research, marketplace data, and competitive analysis; use those insights to define and prioritize features that will lead to improved user experiences and a better Airbnb service.
  • Make prioritization decisions that balance guest experience, platform integrity, and host impact. Efficiently execute to ship updates and deliver impact for our business and customers.

Requirements

  • 10+ years of product management experience.
  • Expert ability to use data and business analysis to inform product strategy and drive decisions.
  • Domain familiarity with marketplace trust/quality, search/ranking/relevance, or content/feedback systems is strongly preferred.
  • Track record of shipping AI/ML-powered features on consumer products, including defining requirements for content generation, ranking, or personalization systems and working with data science teams to evaluate and improve model outputs.
  • Experience creating product messaging and delivering to customers.
  • Demonstrated track record of building cross-functional and executive leadership alignment.
  • Experience working on consumer products with marketplace dynamics on a global scale.
  • Entrepreneurial track record of taking an idea to reality.
  • Excited to lead cross-functional execution, from strategy through shipped product in a fast-paced environment.
  • Desire to do individual contributor product management work.
  • Excellent written and verbal communication; adept at simplifying complex AI/ML and data concepts for diverse audiences.
Benefits
  • bonuses
  • equity
  • Employee Travel Credits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata analysisAI featuresML featuresproduct messagingcross-functional executionuser researchcompetitive analysismarketplace dynamicscontent generation
Soft Skills
leadership alignmentcommunicationcollaborationentrepreneurial mindsetstrategic thinkingdecision makingsimplifying complex conceptsinspiring teamsprioritizationexecution