Senior Market Manager
Airbnb
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $139,000 - $163,000 per year
Job Level
About the role
- Meet and exceed OKRs by owning the performance and success of the hotels within your portfolio
- Operate autonomously to secure more inventory and create & implement strategic tactics to ensure your hotel & serviced apartment partners are successful in your markets, driving maximum business impact
- Drive end-to-end assessment, analysis, and execution of strategy to drive maximum market performance
- Present to, respond to, and deliver exceptional service to your hotel partners in a timely and efficient manner; driving successful outcomes
- Leverage an intimate knowledge of your market to be the ‘go-to’ source for all information relating to local trends and market dynamics (e.g. pricing, demand seasonality, booking patterns, etc.)
- Act as a mentor & player/coach to colleagues by developing account management strategies to be utilized by the Global Supply team, providing peer guidance, and assisting others in challenging problem solving
- Confidently sell to and build strong relationships with senior-level hotel executives
- Passionately continue learning and bettering your understanding as an expert in the hospitality industry and revenue management best practices, acting as a trusted industry advisor for your hotel & serviced apartment partners.
- Collaborate with other Senior Market Managers, Regional Managers and cross-functional partners (Product, Marketing, Customer Experience, Revenue Operations, Strategic Partnerships) to drive regional supply strategy, cross-functional initiatives & implement innovative ideas in the mobile travel space
Requirements
- 8+ years of experience in new sales, account management, and partner support; showcasing a deep understanding and capability in fostering business relationships.
- 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
- The ability to get things done with constantly changing priorities, projects and deadlines
- Excellent communication, organizational, and analytical skills; detail-oriented but moves fast
- Ability to establish strong relationships with and influence strong relationships with senior-level hotel executives
- You are able to operate as “player/coach” if needed and be a resource to the Market Managers on the team
- Familiarity with leading complex and/or cross-functional projects from concept to inception
- Capacity to balance day-to-day responsibilities with longer-term strategic execution
- You’re a quick learner and you’re fearless about doing whatever it takes to get the job done, even if it means making mistakes along the way. Proactivity is key.
- Flexibility to travel 25% of the time
Benefits
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsalesstrategic planningmarket analysisrevenue managementproject managementdata analysisbusiness developmentpartner supportperformance assessment
Soft Skills
communicationorganizational skillsanalytical skillsrelationship buildingmentoringproblem solvingflexibilityproactivitytime managementadaptability