
Engineering Operations Manager
Air-Tek Manufacturing (Pty) Ltd
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
Visit company websiteExplore more
About the role
- Ensure the uptime, performance, and overall reliability of Air‑Tek’s platform in alignment with established SLOs
- Oversee the successful deployment of new code, services, and infrastructure into production environments.
- Analyze, tune, and optimize systems to operate at maximum efficiency, availability, and resiliency.
- Create a strong focus and culture around observability. Embed monitoring and alerting best practices across the organization.
- Automation & Tooling to enable our engineering teams to deliver efficiently, by reducing manual toil
- Continuously improve CI/CD workflows and deployment processes alongside engineering partners.
- Lead and participate in the team’s on‑call rotation, ensuring rapid response and resolution to critical incidents.
- Foster continuous improvement through blameless postmortems, root‑cause analysis, and reliability‑focused engineering initiatives.
- Partner with development teams to integrate reliability principles earlier into the software development lifecycle.
- Mentor and develop team members, fostering a culture of learning, ownership, and engineering excellence.
- Contribute to the vision and roadmap of the function, driving initiatives that promote scalability, automation, and resilience.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
- Significant hands-on experience as a Site Reliability engineer or DevOps Engineer, including 2+ years in a leadership or managerial role.
- Strong experience with production monitoring and logging tools such as Datadog.
- Proficiency in programming and scripting languages
- Strong analytical and problem‑solving skills with the ability to tackle complex technical challenges.
- Excellent written and verbal communication skills with the ability to clearly explain technical concepts and designs.
- Empathy, composure, and clarity in high‑pressure incident situations.
Benefits
- In addition to salary, new hires may be eligible to receive stock options.
- Our company is committed to providing a fair, equitable, and competitive salary that reflects the value an individual brings to the organization.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Site Reliability EngineeringDevOps EngineeringCI/CD workflowsproduction monitoringscripting languagesprogramming languagesroot-cause analysisobservabilityautomationinfrastructure optimization
Soft Skills
analytical skillsproblem-solving skillscommunication skillsempathycomposureclarityleadershipmentoringteam collaborationcontinuous improvement