Air-Tek Manufacturing (Pty) Ltd

Software Engineer

• Ensure the uptime, performance, and overall reliability of Air‑Tek’s platform in alignment with established SLOs
• Oversee the successful deployment of new code, services, and infrastructure into production environments.
• Analyze, tune, and optimize systems to operate at maximum efficiency, availability, and resiliency.
• Create a strong focus and culture around observability. Embed monitoring and alerting best practices across the organization.
• Automation & Tooling to enable our engineering teams to deliver efficiently, by reducing manual toil
• Continuously improve CI/CD workflows and deployment processes alongside engineering partners.
• Lead and participate in the team’s on‑call rotation, ensuring rapid response and resolution to critical incidents.
• Foster continuous improvement through blameless postmortems, root‑cause analysis, and reliability‑focused engineering initiatives.
• Partner with development teams to integrate reliability principles earlier into the software development lifecycle.
• Mentor and develop team members, fostering a culture of learning, ownership, and engineering excellence.
• Contribute to the vision and roadmap of the function, driving initiatives that promote scalability, automation, and resilience.

Engineering Operations Manager

• Drive high‑priority engineering and cross‑functional projects from idea to execution
• Keep the VP informed with clear updates, meeting summaries, and action items
• Represent the VP in select meetings to maintain momentum
• Improve team operations, processes, and planning workflows
• Build alignment across Product, Design, Data, and Operations
• Surface risks early and keep teams on track through influence, not hierarchy

Engineering Operations Lead

Operations

• Support the software and associated infrastructure within complex customer environments, working hands-on in cloud consoles and operational tools on a daily basis
• Prepare, initiate, and monitor software deployments, executing steps carefully and methodically through cloud and management interfaces
• Provision new customer cloud environments as required, following defined processes and checklists to ensure consistent and accurate results
• Perform environment maintenance tasks based on internal plans or requests from other teams
• Manage, monitor, analyze, and document changes to client environments, following change management procedures
• Diagnose environment or software problems by reviewing logs, configuration, and other details, and applying standard procedures, findings from research, and your own experience
• Help establish and follow processes and checklists, ensuring consistent results for routine tasks, and identifying opportunities to automate over time
• Streamline operations through continuous improvement initiatives — including automation, process documentation, remote monitoring, and tooling improvements
• Take the lead on certain technical and process improvements as you develop your knowledge of the environment
• Help improve our monitoring, alerting, environment maintenance, and provisioning tools
• Collaborate with other teams including Incident Management, Product, and Engineering
• Participate in a rotating schedule that includes on-call shifts and scheduled night shifts, providing coverage across customer time zones
• Work with a wide variety of technologies and adapt quickly as the environment evolves
• Learn and grow continuously, with support from your manager and the broader team

Engineering Operations Manager

Engineering Operations Lead

Technical Operations Analyst