Air Apps

Backend Engineer

• Design and build RESTful or GraphQL APIs, microservices, and business logic using Node.js and TypeScript.
• Model data and manage queries using Supabase and PostgreSQL, including functions, row-level security, and real-time features.
• Deploy and manage services on Google Cloud Platform (GCP), particularly with Cloud Run, Cloud Functions, IAM, and Pub/Sub.
• Write clean, testable code using unit, integration, and end-to-end testing frameworks (e.g., Jest). Contribute to code reviews and quality assurance practices.
• Implement secure-by-default solutions for authentication, authorization, and data protection, following Clean Code and Clean Architecture principles.
• Set up logging, monitoring, and alerting for backend services. Own incident response and uptime improvements.
• Participate in architecture discussions, mentor team members, and document your decisions and systems for internal knowledge sharing.

Product Manager

• Define and drive the AI product roadmap, ensuring alignment with business objectives and user needs.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to develop and launch AI-powered features.
• Conduct market research and analyze user feedback to identify opportunities for AI integration.
• Work closely with data scientists and machine learning engineers to optimize AI models for accuracy, performance, and user impact.
• Define key performance indicators (KPIs) to measure success and iterate based on data-driven insights.
• Stay up to date with AI trends, emerging technologies, and best practices to ensure our products remain competitive.
• Ensure ethical AI usage and compliance with data privacy regulations.

AI Product Manager

Machine Learning Engineer

• Develop, train, and optimize machine learning models for various mobile app features.
• Research and implement state-of-the-art AI techniques to improve user engagement and app performance.
• Collaborate with cross-functional teams to integrate AI-driven solutions into our applications.
• Design and maintain scalable ML pipelines, ensuring efficient model deployment and monitoring.
• Analyze large datasets to derive insights and drive data-driven decision-making.
• Stay updated with the latest AI trends and best practices, incorporating them into our development processes.
• Optimize AI models for mobile environments to ensure high performance and low latency.

AI/ML Engineer

Customer Support

• Support global customers across multiple channels, including Zendesk, social media, and other communication platforms
• Communicate with users in a friendly, professional, and human-centered way, representing the company’s voice
• Investigate and troubleshoot technical issues within iOS apps, identifying root causes and providing timely solutions
• Escalate bugs and product issues with clear documentation and actionable insights
• Generate and manage reports on customer experience metrics and satisfaction levels
• Monitor trends and recurring issues to inform product and customer experience improvements
• Contribute to customer experience strategies and initiatives that elevate service quality
• Collaborate cross-functionally with engineering and marketing teams to improve the end-to-end user experience
• Create and maintain documentation, knowledge base articles, and internal processes
• Manage multiple projects and priorities effectively in a dynamic environment

Customer Support Specialist

Full-stack Engineer

• Define and maintain the overall architecture and system design for scalable and efficient software solutions.
• Provide technical leadership to engineering teams, guiding them in best practices for architecture, coding, and system scalability.
• Design and document high-level system diagrams, data flows, and API structures.
• Evaluate and recommend technologies, frameworks, and cloud services to optimize performance, security, and cost-efficiency.
• Ensure high availability, fault tolerance, and security in all architectural decisions.
• Oversee system integrations, including microservices, APIs, and third-party services.
• Work closely with DevOps and SRE teams to ensure smooth deployment and operational reliability.
• Establish coding and architecture standards, ensuring maintainability and scalability of codebases.
• Identify and mitigate technical risks, ensuring system resilience and future scalability.
• Conduct architecture reviews and performance audits to continuously improve system efficiency.

Software Architect

Web Designer

• Design and build responsive, accessible, and engaging websites and landing pages using Framer.
• Partner with SEO experts to ensure designs meet performance, accessibility, and search engine optimization standards.
• Collaborate with cross-functional stakeholders from brand, marketing, and product to align on business goals and messaging.
• Develop modular components and templates for scalable site structures.
• Maintain and evolve the visual identity of our web presence in line with Air Apps’ brand guidelines.
• Monitor site analytics and user behavior to inform iterative improvements and A/B testing.
• Stay up to date with web design trends, Framer updates, and best practices in site performance.

Framer Website Designer

DevOps Engineer

• Design, implement, and maintain robust CI/CD pipelines tailored for mobile app development (iOS and Android).
• Automate build, test, and deployment workflows across multiple environments.
• Manage cloud infrastructure to support mobile backend services and tooling.
• Collaborate with mobile developers to ensure efficient release cycles and fast feedback loops.
• Optimize the performance, reliability, and scalability of mobile-specific infrastructure and build systems.
• Integrate monitoring, logging, and alerting for mobile services and CI/CD systems.
• Enforce mobile app security best practices, including certificate management, secrets handling, and signing processes.
• Support infrastructure as code (IaC) practices using tools like Terraform.
• Continuously evaluate and implement emerging DevOps tools and practices to improve mobile development workflows.

DevOps Engineer – Mobile

QA Engineer

• Perform smoke testing and regression testing to validate new releases and feature updates.
• Execute manual test cases for web and mobile applications.
• Identify, document, and report bugs clearly and accurately.
• Support bug triage processes by collaborating with developers and product teams.
• Use test management tools such as TestRail, Zephyr, or Xray to manage and track test cases.
• Work with project management tools like Jira or Asana to log issues and monitor progress.
• Validate functionality across different browsers and mobile devices.
• Use basic browser developer tools to inspect elements, monitor requests, and support troubleshooting.
• Contribute to improving QA processes and documentation standards.

Backend Engineer

AI Product Manager

AI Product Manager

AI/ML Engineer

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist

Software Architect

Framer Website Designer

DevOps Engineer – Mobile

Quality Assurance Analyst