Operations Lead
AIG
full-time
Posted on:
Location Type: Office
Location: Melbourne • Australia
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Job Level
About the role
- Overseeing offshore resources to process business requirements within required service levels
- Assist in the reduction of unallocated cash
- Drive change leading to efficiencies and ensure relevant training is completed
- End-to-end escalation point for policy booking issues or queries
- Facilitate meetings with key stakeholders
- Ensure compliance, legal and audit issues are remediated
- Identify or anticipate issues and recommend process improvements
- Maintain and deliver standardized documentation and training
- Provide key project support
Requirements
- Excellent Computer Skills, with advanced skills in Microsoft Word and Excel
- Strong communication skills with stakeholders
- Analytical and problem-solving skills with attention to detail
- Proven operations experience in either Insurance or Financial Services
- Ability to work well with others as well as work autonomously
- Excellent time management skills
Benefits
- Comprehensive benefits package focused on health, wellbeing, and financial security
- Professional development opportunities
- In-person collaboration for effective teamwork
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft WordMicrosoft Excelanalytical skillsproblem-solving skillsoperations experience
Soft Skills
communication skillsattention to detailtime managementteamworkautonomy