Claims Adjuster, TPA Oversight
AIG
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Kansas • United States
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About the role
- Analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim
- Ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans
- Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs
- Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis
- Assess liability and resolve claim within established evaluation
- Maintain diaries and complete tasks within required timeframes; ensure claim files are timely and properly documented
- Process and pay invoices within a timely manner
- Coordinate vendor referrals for additional investigation and/or litigation management
- Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim
- Respond to requests or directions in a professional and timely manner
- Attend arbitrations, mediations, settlement conference and trials
- Successfully complete required State licensing examinations and continuing education requirement
Requirements
- 4 plus years of General Liability/Auto claims experience
- Experience with complex and high exposure General Liability Bodily Injury and Property damage claims
- Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures
- Strong technical expertise interpreting insurance contracts
- In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
- Advanced analytical and problem solving skills
- Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking
- Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential
Benefits
- Competitive benefits package
- Bonus eligibility in accordance with the terms of the applicable incentive plan
- Total Rewards Program focusing on health, wellbeing, and financial security
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims analysisclaims processingcoverage evaluationliability assessmentinvoice processingreserve calculationlitigation claims managementADR processesinsurance contract interpretationclaims handling procedures
Soft Skills
analytical skillsproblem solvingchange managementcreativitycommunicationtime managementorganizational skillsprofessionalismleadershipcollaboration
Certifications
State licensing