Architecting and managing systems that support collaboration, communication, productivity tools, and end-user computing environments
Develop and maintain the technical architecture for workplace services, including collaboration tools (e.g., Microsoft Teams, Slack), end-user devices, virtual desktop infrastructure (VDI), and productivity suites (e.g., Microsoft 365, Google Workspace)
Design scalable, secure, and cost-effective solutions to support hybrid and remote work environments
Oversee the deployment of workplace technologies, ensuring seamless integration with existing systems (e.g., identity management, security platforms, and enterprise applications)
Monitor and optimize the performance, availability, and security of workplace services technologies
Ensure workplace services comply with organizational security policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA)
Work closely with various business units to understand workplace needs and translate them into technical requirements
Stay abreast of industry trends, such as AI, IoT, and smart workplace technologies, to recommend innovative solutions

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
7+ years of experience in IT architecture, with at least 3 years focused on workplace services or end-user computing
Proven experience designing and implementing enterprise-grade collaboration and productivity solutions
Hands-on experience with cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud) and workplace tools (e.g., Microsoft 365, Zoom, Citrix)
Certifications (Preferred): TOGAF, ITIL, Microsoft Certified: Enterprise Administrator Expert, or equivalent
Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect)
Deep knowledge of workplace technologies, including collaboration tools, VDI, endpoint management, and identity management systems (e.g., Azure AD, Okta)
Proficiency in cloud architecture, networking, and cybersecurity principles
Experience with automation tools (e.g., PowerShell, Ansible) and scripting for workplace services
Strong problem-solving and analytical skills to address complex technical challenges
Excellent communication and stakeholder management skills to bridge technical and business teams
Ability to lead projects and manage multiple priorities in a fast-paced environment
Experience mentoring junior team members and guiding cross-functional teams
Ability to influence and drive technology adoption across the organization.

Benefits

Competitive benefits package
Health insurance
Professional development opportunities
Flexible working arrangements
Paid time off
Wellness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

IT architecturecollaboration toolsproductivity solutionscloud architecturenetworkingcybersecurityautomation toolsscriptingVDIendpoint management

Soft skills

problem-solvinganalytical skillscommunicationstakeholder managementproject leadershipprioritizationmentoringcross-functional team guidanceinfluencetechnology adoption

Certifications

TOGAFITILMicrosoft Certified: Enterprise Administrator ExpertAWS Certified Solutions ArchitectAzure Solutions Architect