Partner with Program Managers to understand client requirements, conduct feasibility studies, and define program scope and success criteria
Lead the configuration and enhancement of our low/no-code applications, translating client requirements into system logic (sometimes SQL and JavaScript are required)
Design custom workflows or leverage existing templates and best practices
Own the technical implementation end-to-end—from discovery through payments—ensuring applicants can successfully apply and receive funds
Proactively identify, document, and resolve technical issues with root cause analysis; monitor programs post-launch and iterate based on feedback
Perform comprehensive QA and testing before each program launch, validating logic, verifying data integrity, and confirming compliance
Respond to customer questions and communicate proactively about updates or changes that may impact their programs
Create and maintain detailed documentation for each implementation, including project plans, custom configurations, technical decisions, and best practices
Provide structured feedback to improve configuration processes and internal tools

Requirements

Intermediate or working knowledge of SQL and JavaScript is required.
Ability to manage multiple programs simultaneously from kickoff to launch to payments, tracking timelines, dependencies, and risks with strong attention to detail.
Excellent communication skills and ability to work autonomously while collaborating with PMs, PEs, and customers; skilled at translating technical concepts for non-technical audiences.
Deep care for supporting hard-to-reach communities and advancing AidKit's mission through scalable technology and meaningful social impact.
Proactive approach with eagerness to learn, experiment, and innovate.
Comfort embracing AI tools as productivity enhancers while maintaining critical thinking about their limitations, outputs, and appropriate use cases.

Benefits

Fair Salaries that are transparent and competitive, with a maximum ratio of 3:1 between the highest and lowest paid employees at the company.
Fully remote work setting with home office setup and maintenance stipends.
Unlimited paid time off
Retirement plan with 3% employer contribution to 401K
Health benefits (for you and your family)
Flexible schedule
Generous 16-week paid parental leave
Professional development support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLJavaScriptlow-code applicationscustom workflowsroot cause analysisQAdata integritycompliancetechnical documentationprogram management

Soft Skills

communicationattention to detailcollaborationtranslating technical conceptsproactive approacheagerness to learninnovationcritical thinking