AGSI

Recruitment

• Partner with the Recruitment Manager to understand recruitment processes and hiring requirements
• Learn and apply sourcing strategies to identify and engage qualified candidates
• Screen candidates for technical skills, experience, and cultural fit
• Manage and maintain an organized candidate pipeline
• Coordinate interviews, gather feedback, and assist in onboarding processes
• Stay informed about market trends and recruitment best practices
• Participate in ongoing training and development programs

Recruitment Specialist

Customer Support

• Answer inbound calls from patients and assist them with scheduling clinic appointments.
• Provide patients with information on available services, treatments, and clinic policies.
• Verify and update patient details in the scheduling system.
• Handle rescheduling, cancellations, and follow-up appointment requests.
• Collaborate with clinic staff to align appointment slots with patient needs.
• Deliver excellent customer service by ensuring each interaction is handled with professionalism and care.
• Track daily appointment targets and contribute to overall clinic goals.

Recruitment Specialist

Customer Service Associate – Voice